Host- Fort Point

Job Duties & Responsibilities:

• Welcome and acknowledge each and every guest with a smile, eye contact and friendly verbal greeting.


• Provide guests with accurate wait time estimates during busy periods


• Rotate seating between different stations to ensure even workloads for waitstaff


• Answer phones and schedule reservations with large parties


• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.


• Address guests' service needs in a professional, positive, and timely manner.


• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.


• Additional duties may be assigned as necessary.

Desired Qualifications & Abilities

Experience

• Minimum 18 years of age


• 1 year host experience in a fast-paced restaurant setting preferred


• TIPS training required by start date

Knowledge, Skills, and Abilities

• Willing to work a flexible schedule including nights and holidays.


• Exceptional guest service skills


• Ability to work in a high energy, fast-paced environment.


• A strong team player, organized with great attention to detail


• Stand, sit, or walk for an extended period of time or for an entire work shift.  Move up and down stairs and/or service ramps.  


• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.

Benefits

• Medical, dental and vision benefits with no wait period


• Short term disability and life insurance


• 401k plan with generous match with no wait period


• Tenure Bonus Eligible


• Paid time off


• Educational Reimbursement Program


• MBTA Pass discount


• PPE Reimbursement


• Trillium Comp Card


• Trillium discounts


• Philanthropy program


• Employee gym