Host/Hostess

Host/Hostess

Host/Hostess Job Responsibilities:

• Welcome guests in a warm and friendly manner.


• Ascertains their dining/lodging needs.


• Seats guests and manage the seating chart.


• Monitors restaurant activity to determine seating and dining flow.


• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.


• Performs opening and closing duties, as needed.


• Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.


• Helps fellow team members and other departments wherever necessary to maintain positive working relationships.

Hostess Qualifications / Skills:

• Verbal Communication


• Customer Service


• Resolving Conflict


• Teamwork


• Energy Level


• Thoroughness


• Professionalism

Education, Experience, and Licensing Requirements:

• High school diploma


• Prior restaurant or hotel experience preferred