Host/Hostess

Troon Country Club is looking for a host/hostess to join our team! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to our members and guests. Seasonal, part-time positions are available. We offer competitive wages, staff meals and benefits including scholarship opportunities.

Job Summary:

The Host/Hostess is the first point of contact for members and guests at Troon Country Club’s dining facilities. This role is responsible for creating a warm, welcoming atmosphere while managing reservations, seating arrangements, and guest inquiries with professionalism and efficiency. Must be able to work nights, weekends, and holidays.

Key Responsibilities:

• Greet members and guests promptly and courteously upon arrival.
• Ensure all tables are set up correctly before members’ arrival.
• Manage reservations and waitlists using the club’s reservation system.
• Escort members to their tables and present menus.
• Answer phone calls, respond to dining-related inquiries, and relay messages to appropriate staff.
• Take To-Go orders
• Communicate effectively with servers, kitchen, and management to ensure a smooth dining experience.
• Monitor dining room activity and help maintain cleanliness and order.
• Maintain knowledge of all menu items, events, and club policies.
• Assist with special events, or other front-of-house duties as needed.

Qualifications:

• Prior experience in a host/hostess or customer service role is preferred, but not required.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to stand for extended periods and work flexible hours, including nights, weekends, and holidays.
• Friendly, professional demeanor with a commitment to high-quality service.
• Must be able to lift up to 20lbs.