Host/Hostess Supervisor

Key Responsibilities of the Host Supervisor
Manage the Host and Hostess’s as well as;
 

• Welcomes each guest with a smile and friendly greeting escorts guests to their assigned table.


• Controls the flow of work in the room by seating guests in station rotation while maintaining guests lists and following and enforcing check issue procedures.


• Maintains reservations book, takes incoming telephone calls, notes reservations and special requests by guests.


• Remains knowledgeable of all menu items, prices and general service procedures.


• Responsible for standards of appearance and cleanliness in all service areas.


• Remains visible on dining room floor, and is easily accessible to guests, staff and management.


• Checks all tables daily, before service to ensure proper settings.


• Assists with side work and/or assisting service staff with bussing table and taking cocktail orders.


• Communicates guest's requests and concerns to the department manager.
  
  Other Qualifications:


• Regular and reliable attendance.


• Demonstrates an outgoing and friendly attitude.