Job Description - Host/Hostess(FT)

Description


When you work at THE FORUM, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!



THE FORUM  is recruiting for a hospitality focused Host/Hostess to join our culinary team! This role is responsible for assisting the Dining Room Manager/Director with the overall operation, coordination, appearance and maintenance of the dining area and ensuring that courteous and efficient services are delivered.   


 


Employment Status:   Full Time


Hourly Range:   $24.50-$28.32


 


Why You'll Love Working Here



  • Medical, Dental, and Vision insurance; HSA and FSA options( PT/FT)

  • Life and Disability coverage (basic and voluntary)- ( FT)

  • Voluntary Accident, Critical Illness, Identity & Fraud Protection, and Pet Insurance(FT)

  • Competitive benefits and 401(k) with company match

  • Referral Bonus Program - Up to $500 per referral!

  • Generous PTO, Paid Holidays and Bereavement Leaves (PT/FT)

  • Employee Assistance Program & a Safe and clean work environment 

  • Birthday Celebration, Service Tenure Awards and Monthly Employee Engagement Activities

  • Career Advancement Opportunities

  • Tuition Reimbursement Program

  • A warm, engaging, and mission-driven workplace where your impact truly matters

     








Here are a few of the daily responsibilities of a Host/Hostess: 



  • Responsible for arranging seating accommodations and greeting residents, guests, and staff while maintaining a friendly environment.

  • Review and maintain current reservation system.

  •  Supervises the physical appearance of the dining room area and wait stations including table pedestals, chairs, rugs, drapes, flooring tiles, light fixtures, etc.

  •  Supervises the appearance of dining room tables, including table linens, napkins, 

    silverware, table setup, centerpieces.

  • Schedules work assignments for all dining room personnel assigning specific jobs and spot checking to ensure standards are met.

  • Advises the Dining Room Supervisor/Manager regarding dining room status.

  • Assists bus and wait staff on the floor when needed and receives a consensus on resident feedback and satisfaction.

  • Performs specific work duties and responsibilities as assigned by supervisor.

  • Receives residents calls regarding reservations, room service.

  • Oversees and organizes Meal to Go Program and ensures accuracy of all completed orders.

  • Ensures all orders are billed accurately and accordingly in a timely manner in the POS system.

  • Runs all end of meal period reports and sends them to Accounting department.

  • Attends weekly Food and Beverage Meeting with Managers & Supervisors

  • Maintains organization and cleanliness of host stations.




Here are a few of the qualifications we need you to have:



  • Must be ServSafe® Certified

  • Must hold current state-required sanitation (Safe Food Handling and/ or Certified Food Manager) certification/licensure. 

  • A minimum of two years hospitality experience in “front of the house operations” within restaurant, hotel, club or similar institution. 

  • Ability to communicate with, understand, empathize with, work with and be tolerant of residents, patients, families, visitors, peers, supervisors, team members and other outside contacts. 

  • Ability to work in indoor and outdoor dining areas. 





 



 



 



 



 


If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!




 


EEO Employer


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