Hotel Bar Bartender

Description

SUMMARY

Courteously, enthusiastically, and efficiently takes orders, prepares and serves alcoholic and non-alcoholic beverages and meals to guests in accordance with existing steps of service. Maintain and improve check averages to ensure the financial success of the operation. Engage the guest to ensure memorable and impactful experience.

ESSENTIAL FUNCTIONS

• Anticipate guests’ needs, respond promptly and acknowledge all guests.
• Prepare and serve alcoholic & non-alcoholic beverages
• Provide prompt, efficient and gracious service to guests, including artfully describing menu items, taking food and beverage orders and correct use of the point-of-sale computer system, ensuring timely service.
• Correctly settles all guest checks in accordance with the cash and payment handling policies.
• Is accurate with gratuity calculations and distributions in accordance with company gratuity program
• Monitor and maintain cleanliness, sanitation and organization of all service areas in accordance with departmental procedures.
• Work quickly and safely at all times.
• Maintain and comply with all departmental policies and service procedures.
• Maintain positive guest relations at all times.
• Be familiar with hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements.
• Participates in and supports hotels efforts towards community, sustainability and environmental initiatives.
• Perform other duties as directed, developed or assigned.

Requirements

QUALIFICATIONS

Required

• Must be a minimum of 21 years of age.
• 12 – 24 months current experience as a bartender in a resort environment.
• Valid San Diego County Food Handlers Card
• Ability to communicate in English with vendors, guests and staff, to their understanding.

Desirable

• 6 months experience as barback.
• Previous Culinary experience.
• High school graduate or GED-equivalent.
• Certification of previous training in liquor, wine and food service.
• Certification in alcohol awareness program.
• Certification in CPR.

SKILLS

Required

• Ability to anticipate and understand guests’ needs.
• Ability to move quickly and safely through workspace.
• Ability to focus attention on service details.
• Ability to follow directions thoroughly.
• Ability to work cohesively with co-workers as part of a team.

PHYSICAL DEMANDS

• Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property.
• Constant need to perform the following physical activities: grasping,
• turning, finger dexterity.
• Frequent need to stand for long periods of time.
• Lifting/carrying up to 25 lbs. frequently and 40 lbs. occasionally.
• Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms’ reach.
• Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.