Hotel Event Planning Manager

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"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."
A t Hyatt,

we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Event Planning Manager's primary focus is servicing Sale bookings. This position acts as the liaison between Meeting Planners and the hotel staff. Responsibilities include but are not limited to: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Direct responsibilities and expectations to include the following:
Establish and build long lasting relationships with clients
Come to work with a positive, upbeat attitude
Maintain positive working relationship with colleagues and guests
Mutual Respect with anyone you come into contact with
Support Hotel and Departmental Changes
Mentor, Coach and Train Colleagues
Assist to achieve total hotel financial results
Upsell and generate additional revenue at every opportunity
Forecasting accuracy – email Director of Events of any increases or decreases over $3K
Ensure all groups have proper billing on file and are approved prior to groups arrival
Produce an accurate bill for all groups with minimal post group bill adjustments
Update ongoing Envision comments during the planning and post event phase as well as all future booking comments – reaching out to clients
Execute all contracts terms and concessions outlined in signed Sales Agreement
Adhere to POE due back dates as indicated in the contract
Space management – assist with releasing space in a timely manner to maximize space and revenue
Provide detailed information to Hotel Operations with a minimum of 5 days prior to groups arrival
Provide detailed GDR’s for client review in a timely manner
Strive for excellence in service and HySat Medallia results
Pre-Con – all major market groups with more than 100 rooms on peak will require a Pre-Con (unless client indicates they do not want one)
Communication – all changes, details and information accurately communicated to all departments in a timely manner, using the
systems we will implement and have in place
Be fully engaged and committed to being your best both inside and outside of work
B enefits Include:

Complimentary & Discounted Hyatt Hotel Rooms
Flexible Schedules
Paid Time Off (PTO)
Competitive Pay
401(k) Match
Medical, Dental, Vision Insurance after 30 Days of Employment
Tuition Reimbursement
Free Annual VIA Bus Pass/Discounted Parking
Free Meals Provided in Employee Cafeteria
Opportunities for Career Growth
This is not your typical career opportunity. This is the Hyatt Touch.
Qualifications

A minimum of 3-5 years of hotel event sales/event planning, completed Event Management trainee program or comparable experience preferred
Bachelor's degree and/or 3+ years of hotel and/or food & beverage experience preferred
Must be experienced in general computer knowledge and programs
Refined verbal and written communication skills
Present a professional appearance and confidence
Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment
Strong time management & multi-tasking skills with the ability to work well under pressure
Demonstrate positive leadership characteristics, which inspire employees to exceed standards and expectations
Experience in creative development of marketing concepts, custom proposals and promotional events to increase local event sales
Understanding of negotiation and interpretation of contracts
Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, banquets, accounting, restaurants and engineering
Knowledge of meeting room set-ups and capabilities, sleeping room configurations and types
Miraval Austin Resort and Spa | Austin ,

TX ,

US

Hyatt Regency Houston Downtown | Houston ,

TX ,

US
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