Hotel Front Desk Night Auditor

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Ensure all guests feel they are having an exceptional experience at the property
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required

Qualifications

• Proficiency with computers is required; experience with reservation and accounting software is desired
• High school diploma or equivalent required; some college preferred
• Excellent customer service and communication skills are required
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Requires a flexible schedule that allows for overnight shift hours