Hotel Housekeeping Manager (English + Spanish Speaker)

We are seeking an experienced Housekeeping Manager to lead and oversee daily housekeeping operations in our hotel. The ideal candidate will ensure the highest standards of cleanliness, hygiene, and guest satisfaction while managing staff, schedules, inventory, and quality control.

Responsibilities

• Oversee daily housekeeping operations for guest rooms and public areas

• Supervise, train, schedule, and evaluate housekeeping staff

• Conduct regular room and area inspections to ensure brand standards

• Coordinate with Front Office and Maintenance for room status and repairs

• Manage inventory, linens, equipment, and cleaning supplies

• Ensure compliance with health, safety, and sanitation regulations

• Handle guest requests and complaints professionally and promptly

• Control labor and departmental costs while maintaining service quality

• Prepare daily reports and maintain housekeeping records

• Enforce hotel SOPs, policies, and cleanliness standards

Requirements & Qualifications

• Minimum 3–5 years hotel housekeeping experience

• At least 1–2 years in a supervisory or managerial role
• Multilingual (English + Spanish Speaker)
• Preference will be given to female candidates

• Strong leadership and team management skills

• Excellent attention to detail and organizational abilities

• Knowledge of housekeeping procedures and safety standards

• Ability to work flexible hours, including weekends and holidays

• Basic computer skills; PMS experience preferred

Education

• High school diploma or equivalent required

• Hospitality or hotel management qualification preferred