The focus of this position is to perform preventive and/or unscheduled maintenance within the hotel and associated properties. This person must be proactive in their approach to solving daily challenges. The Operations Tech will respond to guest requests and perform other duties within the Property Operations department, as directed by the Property Operations Manager.
Job Functions:
Note: the following duties and responsibilities are not all-inclusive
Perform preventative maintenance and repair work on various building systems and some mechanical equipment within the hotel, grounds, and employee housing.
Assist guests with service requests on an as-needed basis.
Learn, understand, and become proficient in all computer-based systems utilized by the Property Operations department (i.e. energy management systems, electronic key systems, CMMS systems, HVACR controls, etc.).
Work frequently with electrical circuits, plumbing systems, mechanical systems, as well as various power and hand tools.
Meet challenges with a positive and proactive attitude.
Perform work to be done on time and satisfactorily to all parties concerned.
Perform additional duties as requested by management.
Qualification Requirements:
Must be capable of working in a fast-paced environment both independently and with others.
Have solid interpersonal skills, be detail-oriented, motivated, and have a positive demeanor.
Take the initiative to make contributions to the department and resort while maintaining positive working relationships with co-workers.
Maintain good safety habits and report unsafe or hazardous conditions to your manager.
Promote excellent guest relations.
Promote teamwork and effective communication with all managers/departments/co-workers.
At all times maintain the highest standards of professionalism, ethics, and a positive attitude towards all resort guests and fellow co-workers.
Attend all meetings and training as scheduled by department manager.
Mentor and develop staff to their fullest potential.
Executes emergency procedures in accordance with hotel standards.
Must be able to work flexible hours to include all shifts, weekends and holidays.
Must be able to change a tire.
HVAC experience is preferred, but not necessary.
Physical Demands:
Ability to lift, push/pull and grasp objects or carry supplies weighing up to 50 lbs.
Ability to climb stairs and ladders, working at a height up to approximately 30 feet, for extended periods of time, with the ability to reach, oftentimes overhead.
Ability to kneel, squat, bend, stoop and lift (up to 75 lbs.) repetitively.
Ability to move and work throughout the property for the duration of the shift.
Ability to stand for the entire shift (except for lunch and break periods).
Ability to work in extreme hot, cold, and wet conditions.
Ability to grasp and manipulate tools, and materials, and have excellent finger dexterity.
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