Hotel Operations Manager

Job Summary:
We are seeking an experienced and motivated Hotel Operations Manager to oversee the day-to-day operations of our hotel. The ideal candidate will have a passion for the hospitality industry, strong leadership abilities, and excellent communication skills. This role involves ensuring the hotel meets brand standards, maximizing revenue, improving guest service scores, and fostering a positive work environment.

Compensation: $25 hourly

Key Responsibilities:

• Oversee the profitable management of the hotel.


• Coordinate marketing and advertising efforts to maximize revenue.


• Develop and maintain community relationships.


• Manage inventory and record-keeping.


• Handle staffing, training, and scheduling for hotel departments.


• Manage guest, employee, and property-related issues in a professional manner.


• Ensure availability to cover shifts in case of emergencies or call-outs.


• Maintain a motivating and team-oriented atmosphere.

Essential Job Functions:

• Supervise and coordinate hotel departments to meet high standards of service and quality.


• Ensure positive guest relations and deliver excellent service.


• Maintain and execute marketing and sales programs.


• Actively participate in local business and community affairs.


• Maintain the hotel in compliance with brand standards, laws, and regulations.


• Submit required reports on revenue, expenses, business volume, payroll, and assets.


• Oversee inventory and manage costs for supplies (breakfast, linen, cleaning, utilities).


• Ensure proper employee training, development, motivation, and performance reviews.


• Perform additional duties as assigned.

Experience/Training Required:

• Previous experience as an Assistant General Manager (AGM) or General Manager (GM).


• A combination of relevant experience and education is acceptable.