C

Hotel Restaurant Manager

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Job Description - Hotel Restaurant Manager






Overview






We are seeking an experienced and service-driven Restaurant Manager to lead daily operations of our hotel’s food and beverage outlets. This role is responsible for delivering exceptional guest experiences, driving financial performance, and leading a high-performing team in a fast-paced hospitality environment. The ideal candidate is a hands-on leader with a passion for hospitality, strong operational knowledge, and a commitment to service excellence.









Responsibilities






Operations & Guest Experience

  • Oversee daily restaurant operations, ensuring consistent service standards and guest satisfaction
  • Lead floor operations during peak service periods to ensure smooth execution
  • Resolve guest concerns promptly and professionally
  • Ensure compliance with all health, safety, and sanitation standards
  • Maintain restaurant appearance, cleanliness, and ambiance at all times

Leadership & Team Management

  • Recruit, train, schedule, and develop restaurant staff
  • Coach and motivate team members to deliver outstanding hospitality
  • Conduct pre-shift meetings to communicate priorities and service standards
  • Manage performance issues and provide ongoing feedback and development
  • Foster a positive, team-oriented culture

Financial & Administrative Responsibilities

  • Manage labor scheduling to align with business levels
  • Control costs including labor, food, beverage, and supplies
  • Assist with inventory management and ordering
  • Monitor sales performance and identify opportunities to increase revenue
  • Ensure accurate cash handling, POS usage, and reporting

Collaboration & Strategy

  • Work closely with the culinary team to ensure menu execution and quality
  • Partner with hotel leadership to support group events, banquets, and promotions
  • Support hotel-wide initiatives and standards
  • Contribute ideas to improve service, efficiency, and profitability








Qualifications






  • Minimum 2–3 years of restaurant management experience (hotel or full-service restaurant preferred)
  • Strong leadership, communication, and interpersonal skills
  • Open availability working various shifts and hours.
  • Proven ability to manage labor, control costs, and drive guest satisfaction
  • Knowledge of food and beverage operations, service standards, and POS systems
  • Ability to work flexible schedules, including evenings, weekends, and holidays
  • ServSafe certification (or ability to obtain)

Preferred Qualifications

  • Hotel restaurant or lifestyle hotel experience
  • Experience working with group business and banquets
  • Knowledge of beverage programs, wine, and cocktails

 

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