Hotel Sales Manager Catering & Room Sales

Working in the hotel industry is an exciting, fun, hospitable experience. Do you love working with amazing people & customers? Join our team at the DoubleTree by Hilton Hotel where we have our full service restaurant, Axel's Steakhouse, several banquet options to accommodate any party size and 254 hotel rooms. The team building work atmosphere allows you to develop prosperous work relationships, with paid training, team member appreciation events and several employee recognition programs and so much more!!
 

The Hotel Sales Manager position is a dual-focus sales and events professional responsible for driving revenue across both catering and guest room bookings. This position manages the full sales cycle from prospecting and proposal development through contract execution, event delivery, and post-event follow-up — serving as a primary point of contact for group and event clients.

The ideal candidate combines a strong catering operations background with a consultative room sales approach, and thrives in a fast-paced, relationship-driven environment.

Reports To: Director of Sales & Marketing / General Manager

• Solicit, develop, and close group room blocks for meetings, conferences, and events
• Manage assigned accounts through proactive outreach, relationship development, and site visits
• Negotiate room rates, contracts, and attrition clauses aligned with hotel revenue strategies
• Conduct hotel tours, presentations, and client meetings to promote hotel services and amenities
• Track and report booking pace, pickup, and room revenue performance against goals

Catering Sales

• Sell and manage food and beverage components for group events and catering functions
• Develop detailed Banquet Event Orders (BEOs) and customized catering proposals
• Upsell catering packages, AV services, and ancillary offerings to maximize revenue
• Coordinate with Banquet and Culinary teams to ensure seamless event execution

Account Management & Business Development

• Respond to RFPs within defined timelines using customized and competitive proposals
• Maintain accurate account records, contracts, proposals, and CRM documentation
• Collaborate with leadership on account planning and quarterly business reviews
• Attend trade shows, networking functions, and industry events
• Participate in sales meetings, pre-convention meetings, and training sessions
• Perform additional duties and special projects as assigned

• 3–5 years of hotel sales experience with focus on group catering and/or room sales
• Strong sales, negotiation, and relationship-building skills
• Experience with hotel sales systems including PEP and Salesforce
• Excellent written and verbal communication skills
• Strong proposal writing and contract negotiation abilities
• Ability to manage multiple accounts and events simultaneously
• Professional presentation and customer service skills

• Experience with Delphi Hotel Sales system
• Experience within branded hotel environments
• Knowledge of local and regional meetings and events markets

• Hilton discounted travel benefits for you, your family, and your friends!
• 50 % off our on-site restaurant
• Free meal in our employee breakroom during your shift
• 401(k) with company match if your hours worked is over 1,000 during a calendar year
• On the job training
• Medical Insurance
• Dental / Vision Insurance
• Life Insurance
• Health Savings Account
• Referral Program
• Free Parking