Hourly General Manager

Tropical Smoothie Cafe is seeking a dynamic and experienced Hourly General Manager to lead our team and drive the success of our cafe. In this role,

you will oversee all aspects of operations, ensuring exceptional service, high standards, and achievement of financial goals.

Why Join Us?

• Competitive Compensation: Base salary of $16-20 per hour, plus bonus!
• Career Growth: Clear pathways for internal promotion and advancement.
• Work-Life Balance: Enjoy a 5-day workweek, flexible scheduling, and early closing times.
• Healthy Environment: No fryers, no grease—just fresh, natural ingredients.
• Back-Office Support: We handle payroll, recruiting, and administrative tasks so you can focus on leadership.
• Comprehensive Benefits: Medical, dental, and vision insurance, and a 401(k) with 4% company match.

Key Responsibilities

• Leadership & Operations: Manage daily operations to ensure smooth and efficient cafe performance.
• Team Development: Recruit, train, and mentor team members to reach their full potential.
• Customer Experience: Deliver outstanding service and resolve customer concerns promptly.
• Financial Management: Control costs, manage budgets, and drive sales performance.
• Compliance & Safety: Ensure adherence to health, safety, and food safety regulations.
• Inventory Oversight: Manage inventory, ordering, and supplier relationships.
• Problem Solving: Address operational challenges swiftly and effectively.
• Performance Monitoring: Track team and cafe performance, implementing improvements as needed.

Ideal Candidate Profile

• Motivated Leader: Energetic, enthusiastic, and leads by example.
• Team-Oriented: Thrives in a fast-paced environment and seeks continuous improvement.
• Strong Communicator: Excellent interpersonal and problem-solving skills.
• Flexible & Collaborative: Willing to work varied shifts, including weekends and holidays.
• Physical & Legal Requirements: Able to stand/walk continuously, lift up to 30 lbs, work ~ 40 hours/week, and legally eligible to work with a valid driver’s license.
• Preferred Experience: 2+ years in restaurant management or supervisory roles and ServSafe certification (preferred but not required).

Ready to blend brilliance with us?

Apply today at www.servehg.com and start your adventure! SERVE Hospitality Group is an Equal Opportunity Employer.

We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. All qualified applicants are encouraged to apply.

Work schedule

• 8 hour shift

Supplemental pay

• Bonus pay

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)