House Advocate Supervisor

Job Type: Full-Time, 40 hours per week
Pay: $61,000.00 - $81,978.00 per year

Position Overview

Recovering Hope Treatment Center is seeking a compassionate, organized, and hands-on House Advocate Supervisor to lead and support our House Advocate team within our outpatient lodging program. This position is responsible for overseeing daily lodging operations, ensuring high-quality client care, managing staff, and maintaining a safe, supportive environment that promotes recovery.

The ideal candidate is a strong leader who thrives in a team-oriented environment and is passionate about supporting individuals recovering from substance use and mental health disorders.

Key Responsibilities 

Leadership & Staff Management

• Supervise, mentor, and support House Advocates.
• Hire, onboard, train, and manage employees.
• Provide regular coaching, recognition, and performance feedback.
• Coordinate staff schedules and ensure adequate coverage.
• Implement training initiatives and operational changes.
• Address employee concerns and mediate workplace issues as needed.
• Foster a collaborative, positive, and client-centered culture.

Client Care & Program Operations

• Serve as a positive role model and advocate for clients.
• Support clients in their recovery journey and daily living activities.
• Assist with client admissions to lodging.
• Facilitate client visitation hours and support client-family interactions.
• Mediate client concerns and help maintain a respectful, therapeutic environment.
• Provide guidance and support to House Advocates during shifts.

Facility & Administrative Responsibilities

• Assist with cooking, housekeeping, medication administration, and other operational needs.
• Complete required documentation and administrative tasks.
• Maintain a safe and secure environment by following weather, fire, safety, and security procedures.
• Ensure compliance with organizational policies, Minnesota 245G licensing requirements, mandated reporting laws, confidentiality standards, and applicable state and federal regulations.
• Collaborate with treatment center staff to deliver exceptional client services.
• Assist with general housekeeping, kitchen duties, and light maintenance.
• Perform other duties as assigned.

Amazing Benefits Await!:

• 401(k) with company match - Eligibility begins after completing 12 months of employment and at least 1,000 hours of service during that period.
• Health, Dental, and Vision Insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Free meals while on shift

Required

• High school diploma or GED.
• Must be at least 18 years old.
• Valid driver's license.
• Ability to use computers, email, electronic medical records (EMR), and related software.
• Current ServSafe Certification or willingness to obtain certification through employer-provided training.
• Ability to successfully complete Medication Administration Sign-Off by a Registered Nurse.

Preferred

• Minnesota Trained Medication Aide Certification in good standing.
• Current American Heart Association Basic Life Support (BLS) certification or willingness to obtain through employer-provided training.
• Experience in behavioral health, substance use disorder treatment, or mental health services.
• Previous leadership or supervisory experience.
• Previous cooking, housekeeping, or maintenance experience.
• Knowledge of Minnesota client rights regulations and staff responsibilities.

Physical Requirements

• Ability to communicate effectively in person, by phone, and in writing.
• Ability to stand, walk, sit, bend, crouch, and reach throughout the workday.
• Ability to frequently lift and carry up to 50 pounds.
• Ability to operate computers, office equipment, and cleaning equipment.
• Ability to read and maintain client records, medication documentation, and related materials.
• Ability to perform housekeeping, kitchen, and facility support duties as needed.