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House Attendant

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Job Description - House Attendant

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Company Description:

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family-focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Job Description

Position Summary

The Houseman plays a vital supporting role in delivering a flawless luxury environment aligned with Forbes Travel Guide 5‑Star standards. This position ensures that housekeeping operations run seamlessly by maintaining supply levels, assisting room attendants, and upholding impeccable cleanliness and presentation in back-of-house spaces. Houseman contributes directly to operational efficiency and the overall guest experience through precision, responsiveness, and attention to detail.

What You Will Accomplish

Key Responsibilities

  • Assist Housekeeping Attendants with room setup, linen delivery, and removal of soiled items
  • Ensure timely distribution and replenishment of linens, towels, and guest amenities
  • Respond promptly to housekeeping and guest requests
  • Support efficient room turnover to meet arrival timelines without compromising quality
  • Assist in maintaining a polished, welcoming environment throughout the resort
  • Stock and organize housekeeping carts, closets, and supply rooms
  • Ensure all supplies are clean, well-presented, and properly stored.
  • Work closely with Housekeeping Attendants and Supervisors to ensure smooth daily operations.
  • Assist with special projects, deep cleaning, and setting up as needed.

What You Will Bring

Qualifications

  • Previous housekeeping or hospitality experience preferred.
  • Strong attention to detail and organizational skills.
  • Ability to perform physically demanding tasks, including lifting, pushing carts, and standing for extended periods
  • Positive attitude and team-oriented mindset
  • Ability to work efficiently in a fast-paced luxury environment
  • Flexible schedule, including weekends and holidays

OS&E Coordinator – New Hotel Opening
Position Summary

The OS&E Coordinator is responsible for planning, purchasing, tracking, receiving, storing, and distributing all Operating Supplies & Equipment (OS&E) required for the successful opening of the hotel. This role works closely with the project team, ownership, procurement, contractors, designers, and hotel department leaders to ensure all operational supplies, furniture, fixtures, equipment, and office materials are installed, organized, and ready for opening day.

Key Responsibilities

  • Coordinate all OS&E procurement activities from project initiation through hotel opening.
  • Develop and maintain OS&E budgets, inventories, procurement schedules, and tracking reports.
  • Coordinate receiving, warehousing, inventory control, and distribution of all OS&E items.
  • Assist with the delivery, assembly, placement, and installation of furniture, fixtures, and operational equipment throughout the hotel.
  • Support the setup and organization of guest rooms, public spaces, back-of-house areas, offices, and operational departments.
  • Assist department leaders with setting up offices, including furniture placement, office supplies, filing systems, and operational materials.
  • Coordinate the movement and relocation of furniture, equipment, and supplies as operational needs change during the pre-opening phase.
  • Work alongside contractors, vendors, and hotel staff to ensure departments are fully equipped and operational according to the opening schedule.
  • Conduct quality inspections of delivered goods and report damaged, missing, or incorrect items.
  • Maintain accurate inventory records, asset documentation, and storage organization.
  • Monitor purchase orders, invoices, and expenditures to ensure budget compliance.
  • Assist with room and departmental installations, mock operations, and opening readiness activities.
  • Support hotel leadership with special projects and operational tasks necessary to achieve a successful opening.

Physical Requirements:

  • While performing the duties of this job, the employee is frequently required to walk, stand, crouch/bend/stoop, reach, smell, and push/pull, the employee is constantly required to hear and talk.  The employee must occasionally sit, grasp, and lift objects weighing up to 50 pounds or more.  Specific vision abilities constantly required are near vision and occasionally required include close and far vision.  Finger dexterity is required to operate a point-of-sale system, use of a jigger, and stirring with a bar spoon.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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