House Manager - OPWDD Residential

Role Summary: The House Manager, with the support of the Assistant Director of Residential, is responsible for implementing and maintaining an appropriate home-like environment for the people we support, within the People's Arc of Suffolk community residence. They will oversee the daily operation of the location including but not limited to budgeting, scheduling, planning of daily activities, transportation, and meals.

Role Requirements:

• High School Diploma


• 2 years of supervisory experience in an OPWDD setting.


• Maintains a valid NYS driver's license with agency criteria.


• Working knowledge of all Microsoft Office applications


• Must be able to display a high level of professionalism and discretion and understand the sensitive nature of confidential information with superior emotional intelligence.


• 24-hour on-call for staffing/emergency problems

Role Responsibilities:

• Creates schedules to ensure house minimums are met to support the supervision of residents.


• Reviews and approves payroll to ensure accuracy.


• Participates in interview process, hiring decisions, and ensuring all staff is held accountable to all policies and procedures.


• Trains staff, provides clear expectations of house needs, and shift responsibilities, and ensures all staff is enrolled in and completes additional training as needed.


• Acts as a role model to DSP staff.


• Works with program staff to coordinate and integrate programming, wellness and family services, family holidays, and special events to support resident individual family goals.


• Conducts and documents house meetings monthly to support open communication.


• Acts as the lead person for crises. Provides direct crisis prevention and intervention services to residents.


• Ensures proper communications and documentation to all required support departments.


• Provides oversight of incident management to ensure the timely and accurate submission of all required documentation and notifications.


• Maintains accurate financial records and oversight of submission of receipts and reconciliation is made daily.


• Monitors all expense logs.


• Ensures all meals are in line with diet orders.


• Supports the overall atmosphere of the program, observes staff and resident interactions, conducts required unannounced supervisory checks, resolves staff and resident issues, and provides training corrections as needed.


• Participates in all DSP-level responsibilities as needed.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer