Job Description - Housekeeper

A Room Attendant is responsible for cleaning the guest rooms throughout the hotel during and after being occupied by a guest.



  • Ensure that the standards of excellence for guestrooms cleanliness are followed.

  • Attend all the daily line-up meetings in the housekeeping office.

  • Report anomalies in the guestrooms to your supervisor or dispatcher.

  • Keep the service areas and closets clean at all times.

  • Maintain the maids cart organized at all times.


Specific Daily Guest Room Cleaning Responsibilities:



  • Make the bed following the steps specified in the training manual.

  • Clean the bathroom following the steps specified in the training manual.

  • Dust the room and replace all the amenities throughout the room.

  • Vacuum the room thoroughly.

  • Follow all service standards specified in the Housekeeping Standards.

  • Report and turn in any Lost and Found items from the guestroom or hallways.

  • Anticipate guest’s needs, respond promptly to any requests and acknowledge all guests all the time.


Qualifications:



  • Ability to clean a minimum of 13 rooms in 8 hours shift.

  • Ability to stand/walk for 8 consecutive hours

  • Ability to safely lift 40+ lbs.

  • Ability to communicate effectively with leadership

  • Extremely physical position with prolonged standing, walking, bending, carrying and lifting

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