Housekeeper

DESCRIPTION OF POSITION

This job description is a record of the essential functions of the listed job. The job description provides the employee, CEO, Human Resources, applicants and other agencies with a clear understanding of the job, where it fits into the organization, and the skill and work requirements in relation to other jobs. Jobs are always changing to some degree and the existence of the approved job description is not intended to limit normal change and growth. The Company will make reasonable accommodations to otherwise qualified individuals who are capable of performing the essential functions of the job with or without reasonable accommodation.

POPULATION SERVED

This position is based in a general administrative office environment and does not involve direct patient care. Age specific experience and/or special training and/or expertise are not required for this position.

POSITION SUMMARY

The primary responsibility of the Housekeeper is to maintain a safe and clean environment under the direction and supervision of the Housekeeping Supervisor.

Every effort has been made to keep your job description as complete as possible. However, it in no way states or implies that they are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position of the work is similar, related, or is a logical assignment to the position.

POSITION QUALIFICATIONS

• Must be able to speak the English language in an understandable manner.
• Must be a supportive team member, contribute to and be an example of team work and team concept.
• Must possess the ability to make independent decision when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, visitors, vendors, government agencies/personnel, and the general public.
• Must have patience, tact, a cheerful disposition and enthusiasm.
• Must be willing to seek out new methods and principles and be willing to incorporate them into existing practices.
• Must not pose a direct threat to safety and health of other individuals in the workplace.

DUTIES AND RESPONSIBILITIES

• Performs day-to-day housekeeping functions and specific tasks in accordance with daily work assignments and established cleaning schedules.
• Cleans and polishes furnishings, fixtures, ledges, and heating/cooling units in offices, conference rooms, breakrooms, lobbies, and common areas as instructed.
• Cleans, washes, sanitizes, and polishes restroom fixtures; cleans windows and mirrors in offices, common areas, restrooms, and entrance/exit ways.
• Cleans floors and carpets, to include dry/damp/wet mopping, stripping, waxing, buffing, disinfecting, vacuuming, shampooing, and deodorizing. (NOTE: Ensures that appropriate caution/safety signs are properly set up prior to performing such duties.)
• Cleans walls, ceilings, and other surfaces by washing, wiping, dusting, and spot cleaning; cleans vacant offices and workspaces as assigned.
• Discards waste/trash into proper containers daily in accordance with established sanitation procedures, relines receptacles with plastic liners, and discards infectious wastes into appropriate containers.
• Follows established safety precautions and proper techniques when using equipment, chemicals, disinfectants, and cleaning solutions, and follows established policies governing the use of labels and Safety Data Sheets (SDS).
• Wears and uses appropriate personal protective equipment and safety supplies, follows established hand washing procedures, and maintains universal precaution practices; participates in required training prior to performing tasks that involve potential exposure to blood, body fluids, or hazardous chemicals.
• Reports all accidents/incidents (on the shift in which they occur), hazardous conditions or equipment, missing or improperly labeled containers of hazardous chemicals, and burned out lights to the supervisor as soon as practical.
• Ensures that assigned work areas are free of hazardous objects and that equipment, tools, and supplies are cleaned and properly stored at all times, including before breaks, meal times, and at the end of the shift.
• Maintains an adequate supply of housekeeping supplies in utility/janitorial closets and keeps the supervisor informed of supply needs.
• Ensures that the building is maintained in a clean, safe, and comfortable manner.
• Maintains the confidentiality of all business information encountered while performing duties; knocks before entering occupied offices, respects employees' personal property, informs employees when it is necessary to move their personal possessions, and turns in all found articles.
• Attends departmental and staff meetings, in-service educational classes, on-the-job training, and annual company in-service training programs (e.g., OSHA, Safety, etc.), and participates in department studies and projects as directed.

Dress Code

Housekeeping staff will wear appropriate uniforms, shoes and accessories. Personnel shall be well groomed with fingernails cleaned and short cropped. Jewelry, make-up and perfume use shall be kept to a minimum.

Customer Service

• Maintain the confidentiality of all confidential and proprietary business information encountered while performing duties. Report known or suspected incidents of unauthorized disclosure of such information.
• Recognizes and demonstrates that the customer is the most important person in the company through delivering high quality services.
• Maintains courtesy, diplomacy and friendliness with internal and external customer groups.
• Ensure that you treat all visitors and employees fairly, and with kindness, dignity, and respect.
• Knock before entering occupied offices or meeting rooms.

Physical Requirements

• Must be able to move intermittently throughout the workday.
• Must be able to speak and write the English language in an understandable manner.
• Must be able to cope with the emotional and mental stress of the position.
• Must possess sight/hearing senses, or use prosthetics that will enable these senses to function adequately so that the requirements of the position can be fully met.
• Must function independently, have flexibility, personal integrity, and the ability to work effectively with employees, visitors, and personnel.
• Must meet the general health requirements set forth by the policies of the Company, which may include a medical and physical examination.
• Must be able to interact professionally and courteously with all building occupants, including at times challenging individuals.
• Must be able to push, pull, move and/or lift minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such a weight a minimum distance of 50 feet.

Working Conditions

• Works throughout the office building (i.e., offices, conference rooms, breakrooms, restrooms, lobbies, etc.)
• Moves intermittently during working hours.
• Is subject to frequent interruptions.
• Is involved with personnel, visitors, vendors, government agencies/personnel, etc. under all conditions and circumstances.
• Is willing to work beyond normal working hours, on weekends, and in other positions temporarily, when necessary.
• Is subject to injury from falls, burns from equipment, odors, etc. throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke and other air contaminants.

DEMANDS AND CHARACTERISTICS OF WORK, EQUIPMENT USAGE, AND WORK ENVIRONMENT

PERCENTAGE OF WORK TIME

• Standing/Walking: 67-100%
• Sitting: 67-100%
• Twisting: 67-100%
• Lifting/Carrying: 67-100%
• Pushing/Pulling: 67-100%
• Climbing (Ascending/descending): 67-100%
• Bending/Stopping: 67-100%
• Using arm muscles frequently or for extended periods: 67%-100%
• Using leg muscles frequently or for extended periods: 67-100%
• Using back muscles frequently or for extended periods: 67-100%

LIFTING REQUIREMENTS

• 2-10 Pounds: 67-100%
• 11-20 Pounds: 67-100%
• 21-30 Pounds: 67-100%
• 31-40 Pounds: 67-100%
• 41-50 Pounds: 67-100%
• 51 Pounds of More: 67-100%

WORKING ENVIRONMENT

• Working in hot, cold, wet surroundings: 67-100%
• Working outdoors: 67-100%
• Working with or near chemicals: 67-100%
• Working with hazardous waste materials: 67-100%
• Utilizing essential upgraded or adaptive equipment as industry standards require: 67-100%
• Using hand tools: 67-100%
• Potential for cuts and bruises: 67-100%

EXCHANGE OF IDEAS

• Ability to express or exchange ideas: 67-100%
• Ability to understand communication of others with or without adaptive devices: 67-100%
• Ability to perform basic math: 67-100%
• Ability to read at a secondary level: 67-100%