Housekeeper

JOB TITLE: Housekeeper

REPORTS TO: Maintenance Manager / Resident Coordinator/ Administrator

FLSA STATUS: Non-Exempt

ESSENTIAL JOB DUTIES: 

Perform the following housekeeping services:

• Make bed
• Vacuuming
• Dusting
• Cleaning of hard floor 
• Spot clean carpet
• Remove daily trash
• Cleaning of resident units and common area bathrooms

Laundry: Perform resident personal, linen laundry, dining table cloth per instructions:

• On assigned days, do residents laundry, dry, fold and bring to residents’ room within 24 hrs.
• Strip bedding and replace with proper matching sets
• Wash and return all linen and towels within 24 hrs.
• Before wash, unfold used table cloths to ensure the forks, knives or spoons are not wrapped inside.
• Follow instructions to wash Hoyer lift slings and remove any metal pc or bolts before placing in machine
• Maintain and clean laundry machines, vents, remove lint from behind the machines regularly

Perform major detail cleaning procedures on a scheduled basis to include the following:

• Washing of windows, screens inside and out.
• Clean the tracks of windows regularly.
• Carpet cleaning to include total extraction or spot extraction as needed.
• Remove cobwebs and dust from vents.
• The moving of furniture to vacuum or extract those areas.
• Provide cleaning services in vacant apartments in preparation for the new residents.
• Provide cleaning services in all the community common areas, including the tasks listed in item #l 
• Clean and maintain offices, model rooms, lobby, library, activity room, wellness room, break room, storage, garage and stairwells, hallways, elevators, electric rooms, laundry rooms, ceilings etc.
• Clean and wash resident wheelchairs and walkers regularly.
• Clean the planters, pots and pot base regularly.
• Clean the balconies, patios, outside courtyards, arrange patio furniture and planters as needed.
• Follow Incontinent Pail protocols: Never throw soiled incontinent in toilets, discard in the designated Incontinent Pails.
• Follow the instructions to keep facility odorless, regularly check on scent care cartridges refills ad spray air fresheners frequently, ensure there is no one in the area when spraying fresheners.
• Refill soaps and sanitizers in common areas and guest bathrooms.
• Restock toiletry supplies, linens, and blankets and keep supervisor informed to order supply as needed.
• Ensure the trays and used dishes are picked up from resident’s rooms and common areas promptly.
• Follow instructions to clean wood or laminate floor and maintain streak free floors.
• Consistently apply the safe guard pads under furniture to protect floors.
• Organize the housekeeping storage and laundry rooms, ensure storage is 18 inches clearance from ceiling and 6” clearance from the floor.

VACANT ROOM PROTOCOLS:

• At start of the shift visit model room/respite rooms and unlock door, lights & music on, open blinds & window, spray freshener. At the end of the shift visit model room and shut window & blinds, music & light off, lock door.
• The Balcony /patios and windows, tracks, screens need to be cleaned regularly.
• For any Tours or New Admission, precheck the rooms and bathrooms are clean, furniture is setup, Mattresses have clean matching linens, pillows and fresh towels.

DOCUMENTATION:

• Daily Use the Housekeeping Communication Log
• Follow Walkie Talkie Protocols and sign in WALKIE TALKIE LOGS Located in Janitorial storage
• Complete and sign the daily assignments & initial cleaning log located in each common bath rooms.
• Compliance Checklists protocols: Signing off logs without completing tasks is considered Falsification of documents and anyone found to have engaged in this activity will be immediately terminated from employment. If you are documenting late, always acknowledge this by stating "written in retrospect”.

SAFETY POLICY:

• Staff must wear back supports when lifting/transferring heavy objects or stocking and wear nonskid shoes during the work shifts. 
• Housekeeping carts must be locked, all chemicals and cleaning products must be stored and locked inside the carts.
• During the cleaning process, keep the cleaning products in a caddy or bucket with you, do not leave it in the open on the cart. At the end of the shift, leave the Housekeeping carts in Janitorial storage and the housekeeping key set in designated location on the premises.
• Keep all chemicals supplies and detergents etc. locked in a storage cabinet, in the Janitorial Storage.
• Contain all cables in place while vacuuming floors in the common areas to avoid trips or falls.
• Understand and follow instructions to operate machines and equipment’s like laundry washer dryer, vacuum, floor and carpet cleaner, buffing machine, etc.
• Follow the safety precautions required per state, federal & company regulations
• Follow safety precautions and cleaning instructions pertaining to mopping hard floors, ensure placing WET SIGNS all the time and inform surroundings of the wet floor condition. Place safety Mats at each door and exit.
• Practice good infection control procedures & modes of disease transmission, by using appropriate hand washing techniques. Require to wear disposable gloves when cleaning and discard trash.
• Knowledge of handling chemicals and understand the MSDS Chart. 
• Maintain a safe environment by: keeping the community safe, clean, odor free and comfortable; recognizing environmental safety Hazards, fall risk, understand the methods to prevent on-the-job accidents and injuries; using safe practices with O2 is in use. 
• Identifying and follow the community's emergency protocols, disaster plans; and follow the community's fire procedure, including the operation of fire extinguishers & utilities shut off. 
• Report any repairs document it in the maintenance log. 
• Intervene in situations involving unsafe or inadequate care and report immediately to manager & Administrator.

ER POLICY:

• Report any emergency, falls, incidents to Med tech on duty and administrator. Call 911 for any life threatening or emergency matters.
• Provide basic emergency care as determined by the needs of the residents by providing basic First aid. It is not mandated to provide CPR but if employees choses to perform CPR, then must have a current CPR certificate and check the DNR status. Before starting CPR, first ensure the person is unresponsive and once start CPR do not stop till paramedics arrive.

EMPLOYEES’ RESPONSIBILITY FOR ELOPEMENT PREVENTION:

• Follow Wander guard policy (if applicable for SCU & selective AL residents)
• Report to supervisor or Administrator or front office immediately if you notice any SCU resident by themselves in the main dining room or common areas.
• Violation of the “Elopement” (resident is missing from the facility) policy will lead to disciplinary action up to, and including, termination, and further legal action may be taken by the company, as necessary.

RULES & REGULATIONS

• Report to work on scheduled time. (Late arrival, early departure, or other unanticipated and unapproved absences From the scheduled hours are disruptive and will lead to disciplinary action up to termination).
• Follow posted meal and rest break schedules and clock in/ out for shift & meal periods. Notify business office if your meal period or rest break was interrupted, delayed or missed due to work related reasons.
• Attend all scheduled mandatory in service meetings and trainings.
• Follow the “Housekeeping Training Manual Instructions” and ongoing training & in-service protocols.
• Follow applicable laws, rules and regulations relating to Residential Care Facilities for the Elderly ("RCFE"),Including, Title 22, Abuse of Elders and Dependent Adults, HIPPA/ Confidentiality, privacy law, resident rights, promote dignity.
• Works as a team player with all coworkers, & management team.
• Complete assigned duties and perform within established procedures and guidelines.
• Follow standard code of conduct, understand company’s harassment, discrimination and bully policy.
• Follow ALL company rules, regulations and policies.   

MINIMUM QUALIFICATIONS:

• Shall have a high school diploma, or equivalent.
• Able to read, write, understand and communicate in English sufficient to serve the job.
• Demonstrate a professional demeanor.
• Have current Adult First Aid card at time of employment and maintain throughout length of employment.
• This position requires customer service, multiple tasking, willing to cross train, flexibility to cover shifts /call offs and “fill in” roles outside their primary job responsibilities (delegated by the Supervisor or the Dept Lead)
• Greet residents, Guests, Visitors with a smile and assist promptly.

PHYSICAL REQUIREMENTS:

In a typical 8 hrs. Shift, housekeeper may routinely be required to stoop, carry, bend, squat kneel, crouch, climb, grip, reach, drive push and pull and lift up to 50 pounds. Ask for assistance if you cannot do lifts by self. Cook will be required to use fine motor & manual dexterity skills in writing and typing and be working around equipment’s like burner, oven, fryer, griller, walk in refrigeration, ice machine, steamers, coffee makers, dish machine and cleaning agents & chemicals. 

IMPORTANT DISCLAIMER NOTICE The job duties, elements, responsibilities, skills, functions, physical demands, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, work environment or regulations change.