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Housekeeper - Residence Inn Portsmouth

Job Description - Housekeeper - Residence Inn Portsmouth

Residence Inn Portsmouth, a Colwen Hotels Property, is seeking highly motivated and friendly housekeepers with an eye for detail to join our team! In this role you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards.


General Responsibilities:



  • Receive list of assigned rooms from manager and prioritize rooms

  • Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness

  • Respond promptly to requests from guests and other departments

  • Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned floor/rooms

  • Ensure privacy of guests at all times

  • Knock and announce self before entering assigned guest rooms; return at a later time if room is occupied

  • Check amenities and supplies in rooms, restock according to standards

  • Neatly make beds and stock bath linens according to standard

  • Clean and disinfect bathrooms, kitchen, and/or coffee stations

  • Remove all trash, dirty linens, towels and room service items from rooms

  • Check that all appliances are in the room and in clean working order

  • Straighten desk area and furniture

  • Dust, polish furniture and remove marks /stains from walls and furnishing

  • Vacuum carpets and clean floors

  • Notify maintenance department of needed maintenance or repairs

  • Ensure room meets hotel standards with final walk around

  • Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels

  • Take found items to designated lost and found area

  • Perform other duties as requested



    Requirements:



    • Prior experience as a cleaner or housekeeper, hotel experience preferred

    • Detail-oriented and thorough

    • remain discreet and respect privacy of guests, Work with the highest level of integrity

    • Perform consistent work to the highest standard

    • Ability to work quickly without compromising quality

    • Ability to work with little supervision and maintain a high level of performance

    • Ability to interact with guests in a pleasant and friendly way

    • Excellent prioritization and time management skills

    • Willingness to work rotational 7-day work cycle; including weekends and holidays


    We’ve got you covered: Benefits & Perks



    • Medical Insurance with Company-Funded HRA

    • Dental Insurance

    • Vision Insurance

    • Flexible Spending Accounts

    • Wide-Array of Supplemental Insurance Offerings

    • Paid Time Off Programs

    • Employee Assistance Program

    • 401K Plan – Traditional & Roth Options with Employer Match

    • Hotel Discount Travel Program for Associates & Family

    • Exclusive Associate Discounts – Travel, Entertainment, & Retail

    • Training and Development Programs

    • Career Advancement Opportunities


    Colwen Hotels is an equal opportunity employer.                                          EEO M/F/D/V

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