Housekeeper/Porter

What you'll do:

Our housekeepers/porters make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience. 

Your job will include:

• Housekeepers clean clubhouse, public access areas and other tasks as directed, including mopping, dusting, vacuuming and removing trash.  
• Keep common areas clean and maintain them to our standards. 
• Keep track of cleaning supply inventory and request refills as needed. 
• Report any maintenance concerns for repairs in common areas to the Resort Manager or Maintenance Supervisor. 
• As a housekeeper you will also assist the maintenance staff and other staff members as needed. 
• Assist with cleaning up resort-sponsored guest activities and functions. 
• Assist your Resort Manager in responding to guest inquiries in a timely, professional manner and with patience and concern. 
• Solve guest-related problems and address conflicts with a positive attitude. 
• Housekeepers may also drive a motorized vehicle to run errands and/or pick up supplies as needed. 
• Work closely with management and the management staff to maintain open communications and make sure that the resort team is integrated and coordinated. 
• Provide outstanding customer service.