Housekeeping Dispatcher

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. 

Hotel Housekeeping Dispatcher Shift: Day

The Hotel Housekeeping Dispatcher is responsible for answering calls to Housekeeping and then communicating necessary information out to housekeeping management, room attendants, front desk personnel, other departments and hotel guests.

The Hotel Housekeeping Dispatcher is responsible for updating the status on hotel rooms and keeping supervisors informed of all stayovers, DNDs, etc. Answer phones and accurately document and communicate all necessary information to the appropriate person or department in a timely manner. Promote positive guest relations and promptly attend to the needs of our guests.

The successful Hotel Housekeeping Dispatcher candidate will have at least one-year hotel experience preferred, good communication and telephone skills required, ten-key and computer knowledge required, HMS experience preferred, and must be able to handle heavy phone traffic and be able to work under pressure, bilingual preferred.

Transportation available and a free meal per shift.

Benefits:

Boomtown provides an exceptional work environment in beautiful Verdi, Nevada, just 6 minutes from downtown Reno. We offer a competitive benefits package including health, dental, vision, life and PTO, Best Western hotel discounts, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

Must be 21 years of age.