Housekeeping/ Houseperson

Description

 The Houseman cleans and maintains all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. He/she will provide linen supplies for Room Attendants and stock floor closets. He/she delivers and retrieves items requested by guests and Floor Supervisor.

Responsibilities

• Check assigned floor closets and complete linen requisition to replenish linen supplies.
• Stock linen carts with linen and supplies. Transport linen carts to appropriate floor closets and stock according to diagram.
• Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
• Remove all dirty linen from assigned Room Attendant's carts and closets and place in laundry chute.
• Remove all dirty glassware from assigned Room Attendants' carts and closets.

Clean designated areas with proper chemicals, tools and equipment:

• guest room floor corridors
• floor closets
• service corridors
• elevators, tracks and landings
• guest laundry room
• guest vending areas
• stairwells
• Wipe down all surfaces of vending machines, ice machines, laundry machines/counters/shelves.
• Ensure that nothing is stored in stairwells.
• Transport any Room Service trays/items in guest hallways to service elevator landings.
• Check under furniture for debris and remove if present.
• Remove dust, spots and smears from windows, frames and ledges; wash windows as assigned.
• Inspect condition of planters and plants; remove debris, polish planters.
• Remove dust, dirt, marks and fingerprints from doors and door frames.
• Remove stains, scuff marks, and dust from baseboards, ledges and corners.
• Empty trash containers in public areas.
• Remove trash; debris and cobwebs from balconies.
• Empty vacuum cleaner bags, replace and clean machines.
• Provide timely delivery of any items requested by guests. Retrieve items from guest rooms and return to proper storage areas.
• Report any damages or maintenance problems to the Supervisor.
• Turn over any lost and found items to the Supervisor.
• Ensure security of guest room access and hotel property.
• Make up cribs and rollaway beds; transport to designated rooms.
• Stock Housekeeping department supplies.
• Assist Lobby Attendant as assigned.

  EOE/M/F/V/D