Position Summary
The Housekeeping Inspector helps ensure guest rooms, residences, and shared spaces are clean, comfortable, and ready for each arrival. Working alongside Housekeeping leadership, the Front Desk, and housekeeping team members, this role completes inspections, coordinates daily priorities, and provides hands on guidance that supports a consistent guest experience across the resort.
Primary Duties and Responsibilities
- Inspect guest rooms, residences, and assigned shared spaces for cleanliness, presentation, safety, and guest readiness.
- Document inspection results and work with team members to correct concerns before spaces are released.
- Coordinate daily assignments and adjust priorities with Housekeeping leadership.
- Train and support team members on cleaning procedures, quality standards, equipment use, and safe work practices.
- Provide clear, timely feedback and bring performance concerns to Housekeeping leadership when needed.
- Communicate room readiness, maintenance needs, guest requests, and operational updates to the Front Desk and Housekeeping leadership.
- Monitor linens, amenities, cleaning products, equipment, and keys, and report supply needs.
- Respond to housekeeping concerns and involve the appropriate leader when additional support is needed.
- Assist with room setup, deep cleaning, and housekeeper duties during busy periods or special events.
- Perform other related duties as assigned.
Qualifications
- At least one year of housekeeping, custodial, or related hospitality experience.
- Hotel or resort experience preferred.
- Previous inspection, lead, training, or coaching experience preferred.
- Strong attention to detail and the ability to evaluate completed work consistently.
- Clear communication skills and the ability to provide direction respectfully.
- Strong organization, time management, and problem-solving skills.
- Ability to manage changing priorities and work independently when needed.
- Basic computer skills and comfort using communication or inspection tools.
- Valid driver’s license required.
Physical Requirements
- Ability to stand and walk for extended periods throughout guest rooms, residences, hallways, stairways, and lodging areas.
- Ability to bend, reach, kneel, push, pull, lift, and carry throughout the shift.
- Ability to safely use housekeeping equipment, radios, and mobile devices.
- Ability to lift and carry up to 30 pounds regularly, 50 pounds frequently, and 80 pounds occasionally.
Working Conditions
- Most shifts are scheduled from 8:00am to 5:00pm and include weekends. Days off typically fall during the week, and holiday shifts may be required. Hours may vary based on business needs.
- Work includes frequent travel between lodging areas in changing weather conditions. The role involves regular use of cleaning products and may take place near golf course activity and moving vehicles or equipment.
Perks
- Golf Privileges
- Retail & Restaurant Discounts
- Employee Meal Program
- Uniform Benefit Provided
- Employee Assistance Program – Canopy
Classification
Full-Time Seasonal or Regular | Hourly | Non-Exempt