About our Brand
That colorful hotel in the desert, The Saguaro is a good time. It’s not that complicated. There’s plenty of sunshine, a buzzing pool scene and lots of local flavor.
About our Company
We are seeking a dynamic Housekeeping Manager to join our team. A successful candidate will have a genuine love for the hospitality industry, experience in housekeeping, and an entrepreneurial spirit.
Job Overview
As the Housekeeping Manager, you recruit, hire, and train housekeeping associates, perform daily inspections of rooms and public areas and ensure exceptional service to all customers. Additionally, you ensure adequate inventory levels of cleaning products, deliver vacuums and other equipment for regular maintenance, and collaborate with other department heads and managers to create an enjoyable experience for every guest.
The person having this position must possess good communication skills, have the ability to resolve conflict, and have a thorough understanding of LINE and Saguaro policies, procedures and expectations.
Because of the fluctuating demands of the company’s operation, it may be necessary that each
employee perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
Essential Functions & Responsibilities
- Direct and coordinate all housekeeping activities and staff
- Establish and enforce housekeeping policies and procedures Recruit, hire, and train housekeeping staff
- Monitor and evaluate staff performance
- Monitor and respond to customer complaints
- Ensure that all rooms and common areas are clean and well maintained
- Performs daily inspections of guest rooms and common areas to ensure the best possible service.
- Process payroll in a timely manner.
- Plans and develops housekeeping budgets
- Ensure all housekeeping supplies are stocked and ordered as needed
- Develop and implement safety and security protocols
- Assist in evaluating the development of SOPs, Checklists, and Brand Standards to maintain and improve performance and productivity.
- Attend all relevant meetings: Operations Weekly, P&L: Internal and Senior Leadership, Resume, BEO, etc.
- Build strong partnerships with internal customers and outside vendors.
- Give personal attention, take personal responsibility and use teamwork when providing customer service.
- Manage and maintain awareness of documentation needed for employee files.
- Be familiar with and compliant to all safety and emergency procedures such as OSHA
- Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel.
- Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions.
Knowledge, Requirements and Skills
- High school diploma or GED equivalent
- At least 3 years in a hands-on hospitality management role, supervising employees
- Knowledge of housekeeping policies, procedures, and best practices
- Outstanding communication and interpersonal skills
- Able to multitask and prioritize and detail-oriented
- Flexible schedule and ability to work in a fast-paced environment
- Strong ability to remain calm and positive in stressful situations
- Have a working basic knowledge of employment-related federal and state laws
- Strong organizational and time management skills in a fast-paced environment
- Positive leader who sets a good example
- Ability to train and supervise managers
- Have patience and integrity
- Ability to make evaluative judgments and give constructive criticism
- Ability to walk, stand, and/or bend continuously to perform essential job functions
- Ability to work flexible schedule including evenings, weekends and Holidays
- Work well under pressure, be a team player
Working Conditions/Environment
- The noise level in the work environment is usually moderate
- The person having this responsibility may have to lift up to 20lbs on an occasional basis
- The person having this position may have to sit for eight (8) hours, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for three (8) hours per day
- The work environment characteristics described herein are representative of those an Employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience. Salary based on experience.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
About our Brand
That colorful hotel in the desert, The Saguaro is a good time. It’s not that complicated. There’s plenty of sunshine, a buzzing pool scene and lots of local flavor.
Salary :
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