Housekeeping Supervisor

Description

HOSPITALITY STARTS HERE

Welcome to the heart of hospitality where our goal is to be the best job you'll ever have in this industry. No joke, it’s what we truly aim for! At The Indigo Road Hospitality Group (IRHG), we're passionate about redefining the hospitality industry by creating an environment where our people come first. Founded in 2009 by Steve Palmer, our belief is simple: by taking care of you, you'll naturally provide exceptional care to our cherished guests. It's not just a job; it's a family, a lifestyle, and a thrilling journey you won't want to miss.

ALL ROADS LEAD TO YOU...

As the Executive Chef for Post House, you will be a culinary maestro and servant leader that loves to cook and build teams. Your culinary expertise will set the stage for memorable moments, blending local flavors with global influences to create dishes that tell a story, leave a lasting impression and unparalleled dining experiences.

POST HOUSE

Welcome to Post House, a coastal tavern and inn offering seasonal fare, classic cocktails, seven cozy hotel rooms and a bit of salty air. Situated in the heart of the Old Village, Post House is a home away from home for staycationers and travelers alike, a charming respite from the day-to-day hustle.

Built in 1896, 101 Pitt Street has a longstanding history as the neighborhood hub. Some hundred years and many iterations later, Post House now presents a contemporary take on the neighborhoods landmark, still bringing people together, in celebration over good food and with a few drinks in tow.

 THE ROLE...

Post House is seeking a fun, friendly, and energetic individual to be our Housekeeping Supervisor. This individual will work closely with the General Manager and be responsible for ensuring guest rooms and public areas are in line with IRHG standards. The Housekeeping Supervisor will assist with the daily supervision of tasks, spot checks for quality, and guest satisfaction with room cleanliness.

Essential Functions and Responsibilities of the job include, but are not limited to:

• One (1) year related experience in hotel or similar environment.
• Perform or assist with cleaning duties as necessary.
• Motivate and track progress of team members daily to ensure completion of rooms.
• Speaks with and responds to guests regarding service challenges while showing compassion.
• Inspect work performed daily to ensure that it meets specifications and established standards.
• Assist with necessary levels of staffing, inventory and payroll.
• Assist Housekeeping Manager in monitoring high potential team members and ensure their growth as leaders within the company.
• Proactive, takes initiative; creatively problem solves, exercises good judgment; attention to details; anticipates and exceeds guest expectations.
• Proficiency in Microsoft Word, Outlook and Excel preferred.

Requirements

WHAT YOU NEED:

• Must have excellent speech and written skills to communicate with managers, guests and team members.
• Organization, multitasking and project skills.
• Inventory control, training, scheduling and payroll.
• Must have an eye for detail to visually inspect hotel.
• Must have mobility to walk through the front and back of the hotel, up and down stairs.
• Fluency in both English and Spanish highly desirable
• Must be available to work mornings, days, evenings, weekends and holidays.

IRHG PERKS:

• Competitive Compensation: Competitive base pay, performance-based bonuses (paid quarterly), and PTO benefits after 90 days.
• Health & Wellness: Comprehensive health insurance coverage, including medical, dental, vision, and more.
• Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
• Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
• Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
• Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave.

The Indigo Road Hospitality Group is an equal opportunity employer, and we celebrate diversity in all aspects of our workplace. Everyone has a seat at our table.

Note: The above job description is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.