Housekeeping Supervisor

Unlock your potential as a Housekeeping Supervisor and earn an impressive starting pay at $18 / hour with the opportunity to make up to $20.50 / hour based on weekly inspections. Plus, did we mention our Daily Pay benefit? Yep, you heard it right! No more waiting for payday – access your hard-earned cash whenever you need it.

Ideally located on 145 beautiful wooded acres in the heart of the scenic Ozark Mountains, Westgate Branson Lakes Resort provides a positive, enriching work environment where you can meet and engage with guests who arrive to experience Branson’s world-class entertainment venues and the myriad of outdoor recreational opportunities at their doorstep. Enjoy the surroundings and excitement of this amazing resort as a member of the Westgate Branson Lakes team.

As a Housekeeping Supervisor, you will play a pivotal role in ensuring our guests' satisfaction by maintaining impeccable standards throughout our establishment. 

As a Housekeeping Supervisor, you will:

• Play a crucial role in ensuring that our guests experience the highest standards of cleanliness and comfort during their stay.
• Supervise and motivate housekeeping personnel, providing daily supervision, and ensuring adherence to service and productivity standards.
• Assign duties to staff and examine their work for accuracy, neatness, and compliance with policies and procedures.
• Communicate with guests and employees verbally and in writing, answering questions and providing clear direction.
• Inspects and prepare clean units before turning them to vacant and clean for guest occupancy.
• Assist in training and development of both existing and new staff members.
• Report engineering issues according to established company procedures.
• Respond promptly to guest requests and follow-ups, delivering top-notch customer service.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

• Must be able to lift 50 lbs and work in outdoor weather conditions.
• Possession of a valid driver’s license.
• Proficiency in spoken and written English is essential.
• Competent in basic to intermediate computer tasks such as data entry, email management, and utilizing Microsoft Office applications (Excel, Word, and Outlook).
• Prior experience with HotSOS, property management system preferred.
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.