Housekeeping Supervisor

Job Requirements:

1. High school graduate or GED.


2. Minimum two years of experience in housekeeping procedures, preferably with a hotel, hospital, retirement community or public facility.


3. Possess general knowledge of infection control.


4. Must have working knowledge of housekeeping, floor care, and laundry methods, materials, and equipment.


5. Good interpersonal relationship skills and supervisory skills.


6. Ability to work independently and use good judgment.

Responsibilities:

In coordination with the Manager of Housekeeping, is responsible for all housekeeping activities at TW including apartments, offices, and common areas.

1. Develop and implement daily cleaning schedules, ensure consistent adherence, and oversee the completion of monthly, quarterly, and annual routine cleaning services in a timely and efficient manner.


2. Follows up to ensure member satisfaction with services provided.


3. Orders and maintains inventory of housekeeping supplies.


4. Assists with all aspects of cleaning and maintaining Independent Living, Assisted Living, Memory Care, and short- and long-term care residences, as well as shared and common areas, in accordance with established standards.


5. Handles special and/or emergency requests as directed by the housekeeping Manager.


6. Provides new-hire orientation and in-service training for housekeeping, EVS, and laundry employees.


7. Demonstrates a thorough knowledge of work assignments and performs in a manner to meet quality and timeliness objectives.


8. Demonstrates knowledge and understanding of policies and procedures; seeks clarification or interpretation from appropriate manager when needed.


9. Uses tactful, diplomatic communication techniques in all relations with others.