Housekeeping Supervisor, 1st Shift - Augusta Military Medical Center

PCSI is looking for a Housekeeping Supervisor on 1st shift at Alexander T. Augusta Military Medical Center on Fort Belvoir. This role supports site leadership with supervising a staff of Environmental Services Technicians by directing employees on housekeeping assignments, arranging schedules, and providing leadership and training. This shift’s Housekeeping Supervisor also helps prepare for government inspections, stays active on the floor, and builds good communication and engagement with employees and the customer.

This position is based on Fort Belvoir in Alexandria, VA and requires a public trust clearance. Typical hours for this position are Monday-Friday, 6:00am-3:00pm with rotating weekends.

Benefits Include:

• Annual bonus of up to 6%.


• 21 days of PTO per year, in addition to all federal holidays.


• Medical, dental, vision, short-term disability, and long-term disability coverage: employee-only tier offered at no cost to the employee.


• 401k plan with matching on contributions up to 6%.

Who We Are:

PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, and partnerships. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life’s journey is at the heart of what we do.

What You'll Do as a Housekeeping Supervisor:

• Supervise a staff of 15-20 Environmental Services Technicians.


• Prepare, maintain, and arrange housekeeping and floor care schedules to meet the daily workloads and requests.


• Direct and monitor work assignments; conduct inspections, check completion of work, and ensure compliance to contract specifications.


• Monitor employee performance. Train new and existing personnel in cleaning procedures and ensure that all facility security and safety rules are being observed.


• Provide retraining as new procedures require; encourage and mentor all employees’ personal and professional development.


• Ensure employees comply with all regulations from Joint Commission of Accreditation of Healthcare Organization, Medicare, and city, state, and Federal agencies.


• Maintain time and attendance and resolve routine employee disciplinary problems.


• Maintain all supplies required to perform cleaning duties. Ensure supplies are available to the employees in order for them to complete their assigned tasks.


• Read and fully understand the “Material Safety Data Sheets” (MSDS) for all chemicals and solutions used in our processes and procedures.


• Maintain cleaning deficiency records, and submit reports concerning personnel, equipment, supplies, and general maintenance and repair activities.


• Make all decisions based on safety first and maintain security in area of responsibility.


• Handle all requests and complaints with a sense of urgency.


• Provide management with suggestions and ideas for process and procedural changes that will continually improve PCSI’s on-going performance.


• Keep management informed of account status and customer satisfaction status.


• Control the assignment of keys to all personnel. Maintain security of key assignments at all times.


• Participation in the Performance Management Program is required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You'll Need:

• High school diploma or GED required.


• Minimum one (1) years’ supervisory experience required.


• Experience in housekeeping or other commercial cleaning services preferred; environmental Services experience in a healthcare setting is a plus.

Knowledge, Skills and Abilities:

• Requires knowledge of PC functions and software.


• Operation of windows applications, MS Word, MS Excel, and related applications.


• Strong communication and customer service skills.


• Ability to establish and maintain effective working relationships with co-workers, hospital staff and government officials.


• Ability to effectively listen and clearly communicate in person, in writing, and on the telephone.


• Ability to be a self-starter and demonstrate strong time management skills.


• Ability to work well under pressure, multi-task, and handle multiple priorities.


• Willingness to delegate to others when needed.


• Ability and willingness to exert disciplinary action as needed.

Other Requirements:

• Ability to pass criminal, drug, and driving screening.


• Possess valid driver’s license and maintain good driving record.


• Ability to tour facility approximately 90% of the time during working hours.


• Ability to be exposed to various dirt, debris, and odors. Subject to hazards associated with working in a health care environment that may cause personal harm; diseases, cuts, bruises, burns, common colds, influenza, dust, odors and elevated noise levels.


• Ability to work any time or day of the week, including weekends and holidays.


• If required, ability to obtain and maintain security clearance and base access to assigned site(s).

All veterans and/or persons with all types of disabilities are strongly encouraged to apply!