Job Description - Houseman

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:



  • Maintain cleanliness and appearance of hotel public areas, including hallways, elevators, stairways, lobbies, and other assigned areas.

  • Collect, transport, and distribute linens, towels, amenities, and housekeeping supplies throughout the hotel.

  • Remove and dispose of trash and waste from guest rooms, public areas, employee areas, and other assigned locations.

  • Assist Room Attendants with the cleaning and preparation of guest rooms, including delivering supplies, removing soiled linens, and assisting with room turnover as needed.

  • Clean and maintain housekeeping closets, carts, storage areas, and equipment to ensure they remain organized and properly stocked.

  • Respond promptly to guest requests for towels, linens, amenities, supplies, or other housekeeping-related needs while providing courteous and professional service.

  • Clean and maintain assigned floors and common areas, including vacuuming, sweeping, mopping, dusting, and other cleaning duties.

  • Transport soiled and clean linens to and from the laundry and designated storage areas while following proper handling procedures.

  • Assist with deep cleaning and special cleaning projects as assigned by Housekeeping leadership.

  • Report maintenance issues, damages, safety hazards, and room deficiencies to the appropriate department or supervisor.

  • Follow established housekeeping procedures and safety standards, including proper use and storage of cleaning chemicals and equipment.

  • Operate housekeeping equipment, such as vacuums, floor machines, carts, and other equipment, safely and according to established procedures.

  • Assist with the setup, breakdown, and cleaning of areas used for hotel functions or special events when assigned.

  • Maintain a clean, safe, and organized work environment and promptly address spills, debris, or other potential hazards.


QUALIFICATION REQUIREMENTS:


Demonstrated knowledge of hotel operations. Demonstrated experience performing within specific deadlines or under pressure.  Demonstrated experience in problem solving, organizing, and prioritizing work.   


EDUCATION AND/OR EXPERIENCE:


Previous housekeeping experience is preferred. Prior experience in a hotel/hospitality environment is desirable.


 


BENEFITS AND COMPENSATION


$21.00 - $23.00 hour based on experience


Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.


 

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