Houseperson

As a family-owned business built on genuine relationships, the character and quality of our staff are integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. 

The Houseperson will assist the housekeeping department in maintaining the cleanliness of public areas, as well as assist in transporting linen and cross-train in laundry and maintenance. You will be focused on optimizing each guest's experience by living out our company's purpose of "hospitality from our family to yours".

Benefits for full-time associates

• 2 weeks of vacation pay your first year 


• 4 sick days/year 


• 2 hours paid volunteer time/month 


• Holiday pay


• Medical, dental, and vision insurance plan options


• Short-term disability, long-term disability, and life insurance plan options


• 401 (k) retirement plan


• Discounts on hotel rooms worldwide


• Direct deposit payroll 

Responsibilities

• Remove soiled linen from the housekeepers' cart and transport it to the laundry room. 


• Cross-train in laundry and maintenance, and be able to assist with laundry as needed.


• Cover and handle the Maintenance department's needs on the Chief Engineer's Day off. 


• Stock storage areas with guest supplies and clean linen


• Inform the Executive Housekeeper of deficiencies in guest supplies


• Maintain cleanliness of public areas such as the pool, hallways, restrooms, fitness center, entry, lobby, and breakfast area by removing trash, emptying trash cans, stocking toilet paper and paper towels, sweeping, mopping, vacuuming, washing windows, etc.


• Greet each guest that you encounter during your shift with a friendly smile.


• Ensures uniform and personal appearance is clean and professional. 


• Follow hotel procedures for reporting and turning in lost and found articles. 


• Coordinate with other departments as necessary to resolve service requests or problems. 


• Ensure guest and associate safety by following established security procedures, including emergency procedures, key security, and protecting guest and company confidential information. 


• Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications. 

Qualifications 

• Experience working in housekeeping and Minor maintenance, preferably in hospitality 


• This position is on their feet for the majority of their shift and requires a great deal of standing, walking, bending, stretching, pushing, lifting, pulling, twisting, using arms and hands, and attention to detail. 


• Must be able to lift, push, or pull 50 pounds


• Ability to work a flexible schedule to include mornings, days, evenings, weekends, and holidays.

*Employment is conditional on the candidate's successful completion of pre-hire drug and background screening*

Naples Hotel Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.