Houseperson

Work Hours: Monday-Sunday (5 days per week); From 9:00 am to 12:00 pm.

Hours may vary based on hotel occupancy.

Reports to: Executive Housekeeper

Houseperson Job Responsibilities:

• Responsible for the cleanliness of all public and back of the house areas of the hotel; entrances, including glass doors, windows; Men’s and Ladies Rest Rooms; etc.
• Maintenance and cleanliness of all equipment.
• Responsible for the cleaning of carpets, organization and stocking of store rooms and linen closets.
• Assist the Maintenance Manager when needed.
• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Protect the privacy and security of guests and coworkers.
• Address guests’ service needs in a professional, positive and timely manner.
• Welcome and acknowledge each guest with a smile, eye contact and a friendly verbal greeting.
• Assist other associates to ensure proper coverage and prompt guest service.
• Comply with quality assurance expectations and standards.
• Report missing hotel property and damages to hotel areas to manager.
• Perform other miscellaneous jobs as requested by department manager.
• Must be physically fit and can bend, stoop and lift
• Must be reliable; willing to work weekends and holidays
• Must be able to effectively communicate and interact with guest
• Ability to learn quickly and work in fast paced position with constant guest interaction
• Must be able to multi-task

General Notes

• This job description is not intended to be all-inclusive; additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor.
• Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.
• If requested in accordance with applicable law, the company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the company.
• The company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.

Supplemental pay

• Bonus pay

Benefits

• Other