Houseperson

 The Tru by Hilton is located in Gilbert Arizona and is looking to add to our hospitality family! This hotel is adjacent to San Tan Mall Dining and Retail district, and only a short drive away from the Phoenix-Mesa Gateway Airport. If you are ready to take a step into the hospitality industry here is a perfect opportunity to start your career with one of Hiltons newest brands!   

SUMMARY

Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead.

BENEFITS

Travel Perks

Optional Daily Pay

Flexible Schedules

Health/Life Insurance

401k

Paid Time Off

Dental/Vision 

Employee Assistance Program

Referral Program

OVERVIEW

Clean and maintain all interior and exterior corridors and public areas in accordance with all housekeeping procedures and standards. 

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Empty all trash receptacles and remove all linens and note areas that need immediate cleaning
• Clean all public areas in accordance with brand standards and management, including, but not limited to hallways, elevators, service areas, stairways, etc.
• Aid housekeepers and maintenance team as needed
• Stock linen and supply closets to ensure par inventories
• Report any missing/found property, damage or mechanical problems to management
• Respond to guest service issues in a timely, friendly, and efficient manner
• Report guest issues and complaints to management or supervisor in a timely manner
• Complete deep cleaning or preventative maintenance as assigned
• Follow Company policies and procedures
• Assist in all departments as needed
• Other duties as assigned by supervisor or management

KNOWLEDGE, SKILLS, and ABILITIES

• Knowledge of housekeeping, laundry, and maintenance operations and procedures
• Knowledge of proper use and storage of cleaning chemicals
• General knowledge of equipment such as vacuums, commercial washers and dryers
• Able to understand and speak some of the English language
• Able to prioritize work assignments
• Demonstrate genuine care for guests and employees
• Able to work in fast paced environment

EDUCATION

High school graduate or GED preferred.

EXPERIENCE

Previous laundry experience preferred.

ENVIRONMENT and PHYSICAL DEMANDS

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. Most work will be performed by standing and walking, up to the complete shift or more, if overtime is required. At times, may need to sit or walk for extended periods of time. Finger dexterity required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder may be required occasionally to frequently.

Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner.

Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees.

Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals.

Must be able to lift up to 40 pounds frequently, up to 50 pounds occasionally.

OTHER

Houseperson will be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays.

Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Houseperson is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment.

E-Verify

Resolute Road Hospitality utilizes E-Verify for all employment authorization verification. 

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