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Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find six world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, Sandbox, The Lido, Sedge Valley, and Commons. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness.
Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.
The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.
Position Summary
Supports the daily operations of the Housekeeping Department by ensuring the efficient movement of linens, supplies, equipment, and waste across the resort. Plays a key behind-the-scenes role in maintaining the cleanliness, organization, and operational readiness of guest accommodations and housekeeping work areas. This position requires strong teamwork, physical stamina, attention to detail, and a proactive approach to supporting the housekeeping team and overall guest experience.
Essential Duties and Responsibilities
- Deliver clean linens, amenities, and housekeeping supplies to guest room attendants and operational areas across the resort.
- Remove soiled linens, trash, room service items, and debris from guest rooms, corridors, and designated collection points.
- Maintain organization and proper par levels of linens, supplies, and amenities within housekeeping storage areas and closets.
- Assist with the distribution, organization, washing, drying, folding, and transportation of laundry as needed.
- Support housekeeping operations by responding promptly to team requests and assisting with departmental workflow needs.
- Maintain cleanliness and organization of housekeeping back-of-house areas, service corridors, and staging spaces.
- Assist with deep cleaning projects, carpet care, and special operational assignments.
- Identify and report maintenance concerns, safety hazards, or operational issues within guest rooms or service areas.
- Ensure proper handling, storage, and use of housekeeping equipment, chemicals, and operational resources.
- Support room readiness efforts by assisting housekeepers with supply delivery and logistical needs during peak operational periods.
- Transport lost and found items to the appropriate department in accordance with resort procedures.
- Uphold Sand Valley’s standards for cleanliness, professionalism, and guest service.
- Perform other duties as assigned to support the success of the Housekeeping Department.
Qualifications
- Previous housekeeping, custodial, or hospitality experience preferred but not required.
- Strong work ethic with a team-oriented and service-focused mindset.
- Ability to work efficiently in a fast-paced, physically demanding environment.
- Strong communication skills and ability to follow verbal and written instructions.
- High attention to detail and organizational awareness.
- Valid driver’s license required.
- Flexible schedule includes weekends, holidays, and peak operational periods.
Working Conditions
- Work is performed throughout indoor and outdoor resort environments with frequent movement across the property.
- Exposure to cleaning chemicals, operational equipment, and varying weather conditions may occur.
- Position may involve working in proximity to golf course activity, moving equipment, and resort operations.
- Adherence to all safety procedures and operational guidelines is required at all times.
Physical Requirements
- Ability to stand, walk, bend, push, pull, lift, and carry for extended periods.
- Ability to lift up to 50 lbs frequently and up to 100 lbs occasionally.
- Ability to operate housekeeping equipment and resort vehicles as needed.
- Ability to visually inspect work areas and maintain situational awareness.
- Ability to communicate effectively using verbal instructions and communication devices.
Perks
- Complimentary Golf Privileges
- Retail & Restaurant Discounts
- Employee Meal Program
- Uniform Allowance
- Employee Assistance Program (EAP) – Canopy
Classification
- Full-Time Year-Round | Hourly | Non-Exempt
Sand Valley LLC is an Equal Opportunity Employer
We participate in E-Verify to confirm employment eligibility.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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