Houseperson (Housekeeping )

Description

About Our Company

We are experts in lifestyle, boutique hotels and restaurants. We create memories, bring dreams to life, and deliver unmatched perfection around every corner. From the moment of arrival, guests are met with personalized and thoughtful service. This is where you can be yourself and truly succeed. Join our team of innovators!

About The Sinclair Hotel

The Sinclair Hotel, Autograph Collection is a 164-room boutique hotel where the heart of Fort-Worth welcomes you with genuine Southern hospitality. Our historic hotel seamlessly intertwines modern technology with timeless charm, promising an unparalleled experience. The Sinclair is unlike any other, where the rich traditions of the past within our 1930’s art deco architecture marry with contemporary sophistication of today.

You should join our team if you believe...

• That you can go above and beyond for our guests and your team.
• It's empowering to exercise collaboration.
• In joining an organization that cares about and supports your career growth and development.

Responsibilities:

• Maintain cleanliness in hallways, lobbies, stairways, elevators, and public areas.
• Ensure carpets are vacuumed, floors are mopped, and furniture is dusted.
• Deliver linens, towels, and cleaning supplies to guest rooms and housekeeping carts.
• Collect used linens and transport them to the laundry area.
• Empty trash bins and dispose of waste properly.
• Assist with deep cleaning projects as needed.
• Respond to guest requests for extra towels, pillows, or other amenities.
• Provide courteous and professional service when interacting with guests.
• Report maintenance issues or safety hazards to the appropriate department.
• Refill housekeeping carts with necessary supplies.
• Keep supply rooms clean and organized.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints, seeking assistance from leadership when necessary.
• Ensures the confidentiality and security of all guest rooms.
• Demonstrate a high level of integrity, take ownership of personal actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to the Company’s policies and procedures.

Requirements

• High school diploma or equivalent required.
• Previous housekeeping experience.
• Must have an aptitude for guest services and have a positive attitude.
• Must be able to work a flexible schedule, including weekends and holidays.

Physical Demands:

• Required to stand and walk for up to 8 hours per day.
• Ability to sit, stoop, kneel, or crouch while performing duties.
• Use of hands to finger, handle or feel; use of hands and arms to reach.
• Requirement to lift or move upwards of 25 pounds.