Houseperson - Steady Extra (Harrah's LV)

Responsible for providing friendly, courteous service to guests every time while cleaning in their assigned area.  Housepersons are required to complete 4 touches with each Attendant each day and maintain an inspection score of 90% or better.  Also, must display a strong commitment to Customer Service through the delivery and maintenance of our Service Standards, Safety & Accident Procedures and Standard Operating Procedures.   

• Cleans, polishes, dusts and buffs furniture and furnishings. 
• Vacuum all carpets and fabric surfaces according to cleaning schedules (furniture and draperies)
• Mop all non-carpeted floors in assigned area when assigned to floor care.
• Clean all low areas as needed (i.e., wall sockets, pictures, door stoppers, exposed plumbing, base boards and window sills) when assigned to guest rooms and halls.
• Clean all high areas (i.e., ceiling items excluding smoke detectors) when assigned to guest rooms and halls.
• Clean (and polish when applicable) all brass and chrome when assigned to areas containing such fixtures.
• Remove marks from furniture and wallpaper in assigned area as needed.
• Clean windows, mirrors, glass table tops.     
• Removes all trash and & linen from floors. 
• Remove all trash and & linen from the rooms requested by supervisor.
• Routinely inspect work areas for cleaning needs, safety hazards, problems or repair needs. 
• Deliver/Remove linen from floors.
• Obtain necessary cleaning supplies from supply room. 
• Stock and sort linens prior to stocking lockers when necessary.
• Deliver items requested by guests in a timely manner.
• Maintain work areas, storage rooms, and stairwell in a clean and safe manner.
• Pan sweep floors in assigned area.
• Reports all needed repairs within their assigned area to Housekeeping.
• Clean Bio Hazards using Personal Protective Equipment. 
• Guard against theft of privileged information.
• Secure and return key/radio/phone at end of shift.
• Turn in all Lost and Found items to security in a timely manner.
• Perform all job duties safely using personal protective equipment.
• Comply with all department policies/procedures and service guarantees.
• Attend all training classes as requested.
• Attend and participate in pre-shift department meetings.
• Perform other tasks as assigned by management.

• Ability to communicate in English clearly and effectively.  Must possess good listening and organizational skills.
• Ability to logically and independently plan, organize, and complete work; take initiative. 
• Must be able to get along well with co-workers.
• Dexterity needed to operate the tools and utensils required for the completion of assigned tasks.
• Must be able to interpret and apply technical instructions. 
• Ability to maintain a consistent pace throughout the shift.
• Ability to work from a standing and/or kneeling position for extended periods of time.
• Ability to perform stooping, crouching, twisting and reaching motions repeatedly.
• Ability to push and/or pull approximately 300 - 400 pounds on wheels.
• Ability to lift and carry approximately 110 - 120 pounds.
• Possess well-developed interpersonal skills.
• Receive instructions and hear inquiries from guests, clients, or staff.
• Ability to remain alert throughout the duration of shift and remain calm during emergency situations.
• Ability to bend, stoop or kneel; climb, ascend and descend stairs; maintain equilibrium. 
• Repetitive bending and lifting.
• Ability to lift, carry, push, and pull heavy objects.
• Ability to reach for specific objects at short distances in local working areas.
• Ability to stand and walk for the duration of shift.