Housing Counselor I

WE ARE HIRING!

We are currently seeking a compassionate and detail-oriented Housing Counselor to join our team. The ideal candidate is passionate about housing access and is ready to guide clients through challenging situations, whether that be preparing to buy a home, facing mortgage delinquency, or at risk of eviction. 

Why Work with Us?

At our organization, we are dedicated to improving lives and strengthening Idaho communities. We believe that housing opportunities, self-sufficiency, and economic development are the pillars of progress. Our commitment to our team is unwavering, and we consider our employees our greatest priority. We offer competitive compensation packages, comprehensive health benefits, and abundant opportunities for professional development and growth. It's no wonder we have been recognized as one of the "Best Places to Work" in Idaho for a decade. Join us and be part of a vibrant, entrepreneurial organization that makes a meaningful impact on the lives of Idahoans.

In this role, you will:

• Provide one-on-one housing counseling sessions, with a focus on default, pre-purchase, post-purchase non-default, and rental assistance (preparation/eviction). 
• Deliver a wide variety of housing counseling services to homebuyers, homeowners, renters, and the homeless. 
• Conduct financial capability assessments and develop individualized action plans. 
• Deliver financial literacy education. 
• Maintain detailed and timely client records in accordance with HUD and agency standards. 
• Stay current on HUD guidelines, housing trends, and available community resources. 
• Other duties as assigned. 

• Must be able to obtain HUD Housing Counselor Certification within 3 months of hire (required).
• 2+ years of experience in residential real estate lending, residential loan processing, loan closing, loan servicing, or a combination of education and experience in related fields which clearly demonstrates a thorough understanding of the functions listed.
• Experience with loss mitigation programs and loan counseling preferred.
• Excellent interpersonal, organizational, and communication skills. 
• Bilingual in English/Spanish preferred.