Housing Navigator

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

As the Housing Navigator you would be responsible for assisting homeless families and individuals enrolled in Goodwill’s Supportive Housing Programs with securing safe, affordable housing in a timely manner. This position entails engaging and building relationships with landlords within the private market, as well as marketing Goodwill’s Supportive Housing programs and advocating for our clients as future tenants.  This role would assume primary responsibility for ensuring that rental properties meet habitability quality standards, that valid leases and reasonable rents are secured and for providing mediation between clients and landlords as needed. The Housing Navigator works closely with all members of the Supportive Housing team in order to ensure that permanent housing is maintained.

Duties will also include but are not limited to:

• Network with landlords and property managers for potential housing units.
• Provide education and support to landlords in navigating housing subsidy programs.
• Document all aspects of participant housing searches.
• Coordinate participant moves into leased units including but not limited to: arranging payment of initial rental costs, ensuring units pass final habitability inspections, and coordinating with interagency departments in furnishing rental units.
• Diplomatically address housing issues such as maintenance of apartments, restoration of apartments upon participant exits, tenant disputes and landlord issues in a timely manner.
• Create and implement participant workshops in order to increase responsible tenancy and long-term stable housing.

External Hiring Range: $39,156.00 up to 41,496.00/year

Travel Required:  Yes, locally

• High School Diploma or Equivalent AND 5 years experience required. OR
• Associates' Degree AND 3 years experience required. OR
• Bachelors' Degree AND 1 year of experience required. 

• Experience in homeless/affordable housing, real estate/rental market preferred.

Required Experience: must be related to working with with the rental market and social service system. 

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

• Candidates are expected to provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) upon hire.  
• Must have a driver’s license and reliable transportation.

To apply to this position, copy & paste this link into your address bar:

https://bit.ly/3gtZwmB