Housing Navigator

A career at SupportWorks Housing, Virginia Supportive Housing is a choice. We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. We meet people where they are and treat them with dignity and respect. We support them through their unique challenges and traumas resulting from homelessness, substance abuse, and mental health issues. We give them support even when they don't know they need it. We don't give up.

This work can be hard, but the impact is real. If you are committed, caring and resilient and looking to make a difference, a career at SupportWorks is for you.

The Role: Housing Navigator - Chesapeake, VA

What You'll Do: You'll work with the team to provide housing-focused services to individuals enrolled in Permanent Supportive Housing programs. Through housing assessments, housing stabilization planning, landlord engagement, housing placement, inspections, financial assistance coordination, and housing retention activities, you'll assist participants with obtaining and maintaining safe, stable, and affordable housing. You'll work with participants, Supportive Services Specialists, landlords, property managers, and community partners to address housing barriers, promote successful tenancy, and ensure compliance with program and HUD requirements.

What We Offer: A comprehensive benefits package that includes medical, dental and vision plans starting after one month of employment. Short term/long term disability and life insurance at no cost, plus voluntary life insurance. An Employee Assistance Plan (EAP) and a 403b retirement plan with a company match. A generous PTO plan including vacation, sick and personal days, and 13 paid holidays!

What You'll Bring to SupportWorks:

• Bachelor's degree in social work, human services, psychology, counseling, or related field, and at least one year of experience providing services to individuals experiencing homelessness, poverty, behavioral health conditions or disabilities; equivalent combinations of education and experience may be considered.


• Experience working in Permanent Supportive Housing (PSH), Rapid Re-Housing (RRH), Housing Choice Voucher, or other housing assistance programs.


• Experience with HMIS or other electronic documentation systems


• Knowledge of HUD regulations, Fair Housing requirements, landlord-tenant law, and housing quality standards.


• Experience conducting HQS/NSPIRE inspections and housing compliance activities.


• Knowledge of housing resources, affordable housing programs, and community-based service networks


• Valid VA Driver's license and reliable transportation, and ability to travel locally to provide community-based services and occasionally state-wide




• Ability to obtain CPR and First Aid certification preferred

SupportWorks conducts pre-employment drug testing, criminal background and reference checking on all applicants hired.