Housing Resource Specialist

Description

SCHEDULE: 40 hours, Monday – Friday 9am – 5:30pm, with the ability to be flexible with hours as needed

PAY: $23.48 per hour DOE

LOCATION: 170 Morton St, 444 Harrison Ave, Boston MA, must have the ability to travel to various locations as needed

JOB DESCRIPTION:

SUMMARY OF THE POSITION:   
 

The Housing Resource Specialist is responsible for providing housing placement services at various Pine Street Inn shelters, including Shattuck Shelter and Men's Inn. The HRS will be primarily assigned to the Shattuck shelter where they will work with a caseload of male identifying guests to help them move from shelter into housing. The Housing Resource Specialist exhibits excellent customer service and possesses a sense of initiative, is self-directed, works well with groups, has a good sense of humor, and is knowledgeable about housing resources in the Boston area. The Housing Resource Specialist is able to research and access new housing opportunities and is regularly updating all resource materials for guests and staff. The Housing Resource Specialist is able to discern which guests are able to manage housing search independently and which guests need more hands-on help. The Housing Resource Specialist may also be asked to work out of our Rapid Engagement Center as needed. 

The Housing Resource Specialist will work under tight timeframes to accurately enter guest information into the Pine Street Inn’s approved Homeless Management Information System (HMIS). Attention to detail, organization, and accuracy is critical in this position. 

Requirements

EDUCATION/TRAINING:

REQUIRED:         

• Bachelor’s Degree or minimum of 2 years of experience working with homeless population toward housing

PREFERRED:      

• Bachelor's in social work, related field of study
• Bi-Lingual Spanish or Haitian-Creole

KNOWLEDGE/EXPERIENCE:

• Minimum of two (2) years of experience working with people facing homelessness, mental health issues, trauma and/or substance abuse issues
• Knowledge of housing resources in and around the Boston area
• Ability to use internet, social media, and other research tools to identify resources and housing opportunities
• Fluent in MS Office Suite, applications (Word, Excel, etc.), email, and internet browsers
• Highly detail oriented
• Excellent oral communication and interpersonal skills are essential
• Experience in maintaining confidential records and information
• Experience in prioritizing tasks and meeting deadlines in a fast-paced environment
• Experience working in a team-oriented environment
• Superior organizational and written communications skills and demonstrated project management experience
• Demonstrated commitment to Pine Street Inn’s mission, positive approach to change, promoting best development practices