Housing Services Coordinator

Description

This position is responsible for the day-to-day operations of HUD Scattered Site Housing Program, OASAS Permanent Supportive Housing Program, Shelter Care Plus Housing Program, and Garden Lofts at Marine Hospital.

•  Provides supervisory oversight of the housing program staff as assigned.
• Keeps up-to-Date with regulatory or policy changes that impact program activities, goals, objectives, and outcomes.
•  Trains staff in procedures and requirements of any grants/contracts as they are established in the agency.
•  Initiates and/or assists with policy development for grant or contract implementation and operations.
•  Conducts regular quality improvement reviews of housing policies and practices and looks for ways to improve program performance.
•  Performs quality control chart audits on a regular basis.
•  Visits clients at their home with staff on a regular basis to ensure client is receiving appropriate level of care and services.
•  Ensures all required documentation is being completed on time by staff.
•  Mediates conflict resolution.
•  Responds promptly to issues and concerns of clients, landlords, and staff.
•  Ensures residents obtain housing that meets standards of quality set by HUD.
•  Supervises housing staff with the development of programming that is essential to enhancing resident self-sufficiency.
•  Oversees the training of new hire staff as assigned.
•  Oversees and provides professional development and training of the housing staff as assigned.
•  Performs intakes of new referrals as needed.
•  Attend and/or facilitate weekly staff meetings.
•  Attend regular community meetings as assigned.
•  Establishes new and supports existing relationships with landlords to provide housing opportunities for residents that meet HUD standards.
•  Carries case load as assigned
•  Carries out additional duties essential to the above-stated responsibilities as assigned.
•  Is mindful of and integrates Trauma-Informed Care and its five principles in all duties and interactions with fellow staff, residents, and external partners.
•  Maintains compliance with all required rules and regulations including Federal Confidentiality (42 CFR, Part 2), HIPAA, Medicaid and/or HUD, and any others.
•  Regular attendance at work location.
•  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•  Other duties may be assigned.

Requirements

• Master’s Degree in Human Services or related field and a minimum of 6 months’ human service experience OR
•  Bachelor’s Degree in Human Services or related field and a minimum of one year of human service experience OR
•  Associate’s Degree in Human Services or related field and a minimum of three years of human service experience
• 3 years direct supervisory experience
•  In addition the qualifications above, a valid New York State driver’s license is required with reliable automobile.