HOUSING NAVIGATION SPECIALIST

Position Summary

Key Responsibilities

• Conduct housing assessments to identify participant needs, housing history, barriers, and eligibility for housing programs.
• Provide person-centered support in locating safe, stable housing options.
• Assist participants with housing applications, appeals, unit searches, and the voucher process.
• Offer education on tenant rights, responsibilities, budgeting basics, and housing

• Facilitate groups, workshops, or classes related to housing readiness as assigned.

• Support participants with completing Section 8 and other housing voucher applications.
• Maintain up-to-date knowledge of eligibility requirements for local housing programs.
• Coordinate with housing authorities, property management companies, reentry housing providers, and community partners.
• Accompany participants to appointments, housing tours, and lease signings as needed.

• Facilitate communication between tenants and landlords to support housing stability.
• Landlord Engagement and Relationship Building
• Identify and recruit landlords willing to rent to justice-involved participants.
• Establish and maintain strong, ongoing relationships with property owners and management agencies.
• Provide landlords with information about available incentives, support services, and program expectations.
• Serve as a professional point of contact for conflict resolution and follow up.

• Document all housing contacts, applications, referrals, and progress notes in the EHR system.
• Ensure all documentation follows BSCC and THLP standards, including PIP formatting.
• Track outcomes such as housing obtained, retention, barriers, and participant progress.
• Complete required logs, reports, and updates by assigned deadlines.

• Identify and cultivate partnerships with organizations and providers that specialize in reentry housing, transitional housing, sober living, and community support programs.
• Collaborate with partner agencies to coordinate placements, wraparound services, and long-term stability support.
• Attend housing-related meetings, community events, workshops, and trainings that strengthen program capacity.

• Participate in case conferencing, team meetings, and supervision.
• Attend outreach events, resource fairs, and partner activities as assigned.
• Provide education and support to team members on housing-related topics.
• Support the Program Manager and Lead Integrated Care Navigator with housing-related data, updates, and problem-solving.
• Other duties as assigned

Required Qualifications

• Minimum two years of experience providing housing navigation, outreach, case management, or related reentry or homelessness services.