HP App Monetization Program Manager

Description -

It is an exciting time to join the Consumer Services and Solutions (CSS) organization at HP. If you are energized by large‑scale business model transformation and by building the processes and operations that enable direct relationships with end users, this role offers the opportunity to contribute to a strategic, high‑impact initiative.

HP is hiring a Program Manager to drive operational business management and lead the engagement and monetization workstream within HP’s end-user app. This position requires an individual who can drive revenue through digital touchpoints, guide complex multi‑business initiatives, and collaborate effectively across technical and non‑technical teams from scoping through implementation and ongoing operations. Candidates who thrive in dynamic environments, enjoy shaping new programs, and have experience in customer‑centered digital ecosystems will be well-suited to this role.

As the HP App Monetization Program Manager, you will manage a highly visible, pan‑HP workstream focused on strengthening customer engagement, increasing usage and value perception, and enabling compelling monetization opportunities. This role requires independent judgment to determine effective approaches for advancing program objectives and close partnership with teams across the business to shape required capabilities and operational processes informed by channels such as HPSA and the HP Store. This role is also responsible for monitoring key performance indicators, synthesizing insights, and communicating results, risks, and recommendations to program stakeholders on a regular cadence.

You will work closely with organizations such as Business Units, Customer Support, Marketing, Engineering, Development, and Product teams to understand engagement mechanisms and craft a cohesive strategy for revenue generation through app‑based interactions. You will also partner directly with the Managing Editor of the HP App to build and execute the revenue strategy. In this role, you will develop repeatable processes that evolve monetization hypotheses from test to scale in a data‑informed manner.

Successful candidates bring strong organizational skills, accountability, collaboration strengths, and a solutions‑focused mindset. A solid foundation in sales or revenue generation and experience using data to guide decisions will enable impact in this role.

HP is placing significant priority on the HP App and the development of direct revenue streams. Delivering an outstanding customer experience is central to this work. By joining the team now, you will play an important role in shaping a new and growing part of the business.

KEY RESPONSIBILITIES

• Lead the HP App engagement and monetization workstream, ensuring strong operational business management across cross‑functional teams.
• Partner with Product, Design, Data, Engineering, Marketing, Analytics, HP Store, and other monetizing teams to define and document initial capabilities and requirements.
• Assess current revenue performance across existing apps and create a plan to capture and grow that revenue within the HP App.
• Develop and refine governance processes that support effective decision making, KPI tracking, reporting, and test‑and‑scale methodologies.
• Catalog and leverage engagement and monetization mechanisms used across HPSA, HP Smart, and other digital assets to inform monetization opportunities.
• Collaborate with hardware, services, CRM, and product leaders to generate and refine hypotheses on what drives value perception for different customer segments.
• Communicate program progress, risks, insights, and recommendations to stakeholders to maintain alignment and transparency.

EDUCATION AND EXPERIENCE REQUIRED

• Bachelor's or Master's degree in Business Management, Engineering, Computer Sciences, or equivalent
• PMP/PMI certified preferred
• Typically, 10+ years of applicable experience

KNOWLEDGE AND SKILLS REQUIRED

• Demonstrated history of program management excellence with the ability to drive complex, cross‑functional initiatives.
• Strong analytical and problem‑solving skills grounded in data‑informed decision making.
• Proven business acumen and understanding of organizational strategy, with successful experience guiding programs that span multiple business units and stakeholder groups.
• Experience contributing to revenue‑generating initiatives at scale.
• Track record of innovation, including developing or improving technical, operational, or program management processes.
• Excellent written and verbal communication skills tailored to diverse audiences.
• Ability to clearly communicate program plans, tradeoffs, and results, and to engage and influence senior stakeholders.
• Ability to thrive in fast‑paced environments.
• Comfortable navigating ambiguity and shifting priorities.
• Demonstrated growth mindset and commitment to continuous learning.

Salary:

The pay range for this role is $147,050 to $185,000 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.\

Benefits:

HP offers a comprehensive benefits package for this position, including:

 * Health insurance
 * Dental insurance
 * Vision insurance
 * Long term/short term disability insurance
 * Employee assistance program
 * Flexible spending account
 * Life insurance
 * Generous time off policies, including;
 * 4-12 weeks fully paid parental leave based on tenure
 * 11 paid holidays
 * Additional flexible paid vacation and sick leave (US benefits overview
   [https://hpbenefits.ce.alight.com/])

The compensation and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time,
with or without notice, subject to applicable law.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"