HR Analyst - People Technology

POSITION PURPOSE

The HR Business Analyst - People Technology plays a critical role in bridging the gap between MRI’s broader Talent team and the People Technology function. This role is responsible for partnering with Talent and cross-functional stakeholders to translate business requirements into clear, actionable specifications for the People Technology team. The HR Business Analyst will work hand-in-hand with the People Tech team to deliver comprehensive solutions and ensure that system updates and enhancements are communicated back to stakeholders in a clear and practical manner.

As a key liaison between talent and technology specialists, the HR Business Analyst will help shape the effectiveness of MRI’s People Technology Stack – most notably Workday HCM and Jira Service Management by ensuring business needs are understood, documented, and successfully translated into system capabilities.

This position reports to the People Technology Manager and collaborates closely with HR teams globally, requiring strong communication skills, a deep understanding of HR processes, a demonstrated interest in HR technology, and the ability to work effectively across multiple time zones.

POSITION RESPONSIBILITIES

Requirements Gathering + Translation

• Partner with HR and business stakeholders to understand pain points, process gaps, and system enhancement needs.
• Document business requirements in a structured way, ensuring clarity and completeness for the People Technology team.
• Translate complex technical updates from the People Technology team into simple, actionable insights for HR and business users.

System Enhancements + Optimization

• Support the evaluation and implementation of new system functionalities through strategic planning, documentation, and hands-on configuration work.
• Conduct impact assessments for proposed system changes, ensuring alignment with business needs.
• Assist in testing system updates, providing feedback on user experience and accuracy of configurations.

HR Reporting + People Analytics Support

• Work closely with the People Analytics team to provide clean, reliable HR data for reporting and dashboards.
• Assist in generating Talent reports related to workforce trends, headcount, attrition, and engagement metrics.
• Support ad-hoc reporting requests from Talent leadership, ensuring data accuracy and clear insights for decision-making.

Process Improvements + Efficiency

• Analyze current HR processes and identify opportunities for efficiency improvements using technology.
• Collaborate with Talent teams to develop workflows that align with best practices and system capabilities.

Stakeholder Communication + Change Management

• Serve as a trusted partner to HR teams, helping them understand how People Technology supports their work.
• Critical: works closely with Shared Services resources in Global Delivery Centers to optimize MRI’s Talent Interaction Model and create a seamless experience for employees
• Create training materials and user guides to support adoption of system changes and new functionalities.
• Conduct information sessions and provide support to HR teams and business users during system rollouts.

Technical Support + Issue Resolution

• Act as a point of contact for HR users experiencing system challenges, troubleshooting basic issues and escalating complex matters to the People Technology team.
• Collaborate with the People Technology team to ensure quick resolution of technical issues and minimal disruption to HR operations.
• Identify and resolve data discrepancies, working with global Talent teams to improve data governance.

EXPERIENCE + QUALIFICATIONS

• HR background with 2+ years of experience in HR technology
• Strong understanding of HR processes, including recruitment, onboarding, performance management, and employee engagement – coupled with an interest in process improvement through technology.
• Experience with Workday HCM, with a strong ability to manage HR data integrity. JSM experience is a plus
• Demonstrated ability to translate business requirements into technical specifications and vice versa.
• Strong analytical and problem-solving skills, with the ability to assess data and process flows.
• Experience with HR reporting tools (e.g., Workday Reporting, Power BI, or similar) is a plus.
• Excellent communication skills, capable of explaining technical concepts in a simple and engaging way.
• Proven ability to collaborate across different teams and global time zones.
• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field preferred.
• Tolerance for fast-paced, innovative culture and high level of visibility across the organization

We’re obsessed with making this the best job you’ve ever had!  

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:  

• Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
• Invest in our competitive 401k plan and help set you up for your future
• Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
• Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
• Further your professional development and growth with our generous Tuition Reimbursement offerings 
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year

At MRI, our company culture is more than a talking point – it’s what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move!

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!  

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.  

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.  

At MRI, one of our core values is to strive to amaze.  From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. 

Amazing growth requires amazing employees. Are you up to the challenge?   

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!   

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. 

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!