HR and Workplace Experience Communications Lead

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

We are seeking a dynamic, experienced, and hands-on Senior HR and Workplace Experience Communications Lead to join our global HR team. Based in Sri Lanka, this role will have a global remit, requiring a strong understanding of cross-cultural communication and the ability to partner with stakeholders across regions and levels.

This role is ideal for a seasoned communications professional who excels in writing, planning, and advising. You will craft compelling messages, develop strategic communications plans, and support HR leaders and teams in delivering consistent, high-impact employee communications worldwide.

Key Responsibilities

Strategic Communication

• Design and implement global HR and workplace Experience communication strategies aligned with business and talent priorities.
• Partner with senior HR leaders to create and deliver effective communication campaigns on initiatives such as performance, talent development, diversity & inclusion, organizational change, and more.
• Partner with global communications team to ensure full alignment with companywide messaging and tone.

Content Creation & Writing

• Develop high-quality, engaging, and culturally sensitive communications—emails, leadership talking points, intranet content, videos, presentations, and newsletters.
• Adapt tone and messaging for different audiences across geographies and job levels.

Consultative Support

• Act as a trusted advisor to HR business partners and leaders, guiding on messaging, delivery methods, and change communications.
• Build toolkits and frameworks to help HR teams communicate effectively on various initiative

Communication Planning

• Build and manage multi-channel communications plans that support global programs and change management initiatives.
• Measure effectiveness of communications and continuously improve strategies based on feedback and data.

Employer branding campaigns:

• Collaborate with marketing, talent acquisition and HR teams to create global campaigns that highlight the company's culture, values, and employee experiences.
• Work with the TA branding team in Sri Lanka to amplify branding more globally.

Employee engagement programs:

• Design and manage programs that foster employee engagement, satisfaction, and retention.

Requirements & Qualifications

• 8+ years of experience in internal/HR/corporate communications, preferably in a multinational or global matrix environment.
• Fluent English writing and verbal skills with the ability to simplify complex topics.
• Proven experience supporting senior leaders and advising on communications strategy.
• Hands-on approach—must be comfortable writing, editing, and executing plans.
• Excellent interpersonal skills with the ability to influence and collaborate across all organizational levels.
• Strong understanding of global business culture, especially across EMEA, APAC, and Americas.
• Experience in tools such as Microsoft 365, SharePoint, Viva Engage, or enterprise social platforms.

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging.  Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community. #Li-Hybrid