Position Summary: The Human Resource Generalist performs a variety of tasks and partners with the PEO to provide support in the following functional areas: recruitment/employment, onboarding, training, performance management, benefits administration, safety, employee relations, and employment law compliance. The Generalist will be a leader within the organization, always building and promoting workplace culture, in alignment with the mission, vision, and values of the company. Reporting to the EVP/GM of Commerical Sales they will also play a crucial role in communicating HR programs and policies directly with employees and support managers with employee-related needs. The Human Resources Generalist is a dynamic thinker and problem solver with solid intrapersonal skills and the ability to work quickly in a fast-paced environment. Bilingual English-Spanish skills are preferred.
Essential Duties and Responsibilities: Administration
- Maintains accurate and up-to-date employee records to ensure 100% compliance of employee information, data-entry, records, and documentation, striving for paperless solutions, and working the HRIS system.
- Serves as a main point of contact for general employee inquiries, concerns, exploring areas of concern as observed.
- Maintains a thorough understanding of the Boisset Employee Handbook and California Employment law.
- Lead materials management for properties as needed, including, but not limited to business cards maintaining tracking to ensure inventory is always available.
- Support Human Resources projects and initiatives as they arise.
Recruitment and Onboarding
- Supports full-cycle onboarding, partnering across teams in the organization to ensure a smooth process for each new hire.
- Assists recruiting and onboarding functions.
- Lead new hire orientation in English and Spanish for full and part-time hires
- Follows-up with each new hire to ensure all necessary trainings are completed for their positions.
Benefits Administration
- Supports PEO team with Open Enrollment as needed, prepare materials, schedules trainings, and educates staff on benefit programs and resources.
- Audits completion of open enrollment, new hire and life event enrollments through the year.
- Helps plan wellness events and programs.
Performance Management
- Assists with initiatives related to behavior, performance, and attendance.
- Supports Management with communication and compliance of Annual Reviews.
- Prepares materials for departures directed by the PEO team and management.
- Handles employee relations counseling and participating in investigations to address employee complaints or concerns, following up in a consistent and appropriate manner.
Employee Support
- Supports communications across all platforms, including, but not limited to emails, posters, Paychex home page, newsletters, memos, and in-person conversions, in English and Spanish.
- Proactively advises and assists management on employee issues; coaches and advises managers on recommendations for resolution.
- In partnership with HR Management, effectively communicates HR policies, procedures, programs, initiatives and laws with management team and employees.
- Ability to be responsive and communicative throughout the day via email, text, in-person, and Microsoft teams to support a diverse workforce. Occasional communication after traditional business hours to support business needs is also required.
- Provides basic employee technology support - updating email accounts, helping with access and other small troubleshooting
Safety & Training
- Assists with safety, compliance, and other necessary training programs.
- Supports managers and teams with safety initiatives and helps organize events as needed.
- Audits ongoing training and certification needs for employees, reporting and communicating approaching deadlines to maintain compliance.
Additional Skills:
- Excellent verbal and written communication skills in English and Spanish.
- Strong interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
- Excellent organizational skills and attention to detail.
- Proven understanding of California Employment Law.
- Proficient with Microsoft Office Suite or related software.
- Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.
Language: Ability to speak and understand basic English required for all positions.
- Ability to read and interpret documents such as memos, instructions, policies and manuals. Ability to write routine reports and correspondence. Ability to present information effectively to groups of customers and/or employees and participate in one-on-one and small group situations.
Math:
- Ability to add, subtract, multiply, and divide accurately, using standard American units of currency, weight, volume, and/or distance. Ability to recognize and correct inaccuracies when using calculator or computer spreadsheet.
Logic:
- Ability to apply common sense understanding to multiple tasks, analyze and solve practical problems, prioritize and delegate tasks and projects, work both independently and as part of a team, and adapt to frequent changes in the work environment.
Computer:
- Possess intermediate computer skills which can include email, internet, word processing, spreadsheet, and basic database activity.
Education, Experience, Certificates, Licenses:
- Bachelor’s Degree (B.A. or B.S.) from a 4-year college or university; or 12-24 months related experience or training; or equivalent combination of education and experience.
- Previous experience in a Human Resources or Legal Assistant role.
- Current, valid Driver’s License, insurable driving record, and proof of current automobile insurance required.
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