HR Generalist

Are you passionate about fostering positive workplace environments and ensuring employee satisfaction? Do you thrive in a dynamic, fast-paced setting? We are seeking an experienced HR Generalist to join our team at PIER 39. The HR Generalist will play a pivotal role in supporting our organization's human resources functions with a focus on employee relations, labor relations, employee communication, employee engagement and performance management systems.
PIER 39 is a gathering place for millions of guests annually. With picture-perfect views of the Golden Gate and Bay Bridges, Alcatraz and the city skyline at almost every turn, it is easy to see why PIER 39 has recently been named the most visited attraction in San Francisco for the ninth consecutive year. In September of 2018, PIER 39 was named a Legacy Business by the City of San Francisco. A visit to San Francisco starts at the PIER!
Act as a primary point of contact for employee concerns and conflict resolution. Provide guidance and support to management and employees on HR-related matters, including policies, procedures, and compliance.
Assist in managing relationships with unions and ensuring compliance with collective bargaining agreements. Handle grievances, negotiations, and arbitration processes effectively and professionally.
Develop and implement effective communication strategies to enhance employee engagement and alignment with organizational goals. Facilitate open channels of communication between management and staff.
Collaborate with department heads to design and execute initiatives aimed at promoting employee morale, satisfaction, and retention. Plan and coordinate employee events, recognition programs, and team-building activities.
Lead investigations into employee complaints, misconduct allegations, and other workplace issues. Gather evidence, interview witnesses, and make recommendations for resolution and corrective action. Ensure investigations are conducted impartially, thoroughly, and in compliance with company policies and legal requirements.
Coordinate and facilitate employee training and development initiatives.
Contribute to the development and implementation of HR policies, procedures, and best practices.
Collaborate with cross-functional teams to address HR-related challenges, leveraging analytical insights to drive effective solutions and foster a positive and inclusive work environment.

Bachelor's Degree in Business with a focus on Human Resources, or related equivalent experience.
Minimum of 5 years of progressive HR experience, preferably in a hospitality, retail, or entertainment environment, including 1-2 years in a supervisorial role.
Demonstrated experience in employee relations, performance management, and HR administration.
Excellent communication, interpersonal, and problem-solving skills.

Salary - $80-87k (DOE)
This is a full-time position that requires travel to various job sites in the Bay Area.
PIER 39 is a 45-acre waterfront complex that is a gathering place for millions of San Francisco locals and visitors. In addition to its 14 full-service restaurants, 90+ shops and popular attractions, PIER 39 also has a 5-acre waterfront park and a 300-berth marina. PIER 39 is known for its spectacular views of the Golden Gate and Bay Bridges, Alcatraz Island, and the San Francisco city skyline. PIER 39 is also home to the world-famous California sea lions.
PIER 39 is an equal opportunity employer.We celebrate diversity and are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
PIER 39 will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. For more information visit https://sfgov.org/olse/fair-chance-ordinance-fco.

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