HR Generalist - Tech solutions

•  Manage end -to -end recruitment processes including job posting, candidate sourcing, screening,
  
• interviewing and selection
  
•  Develop innovative recruitment strategies to attract top talent aligned with organizational needs
  
•  Coordinate with department heads to understand staffing requirements and create accurate job
  descriptions
  
• Oversee the onboarding process to ensure smooth integration of new hires into the organization
  
• Build and maintain relationships with recruitment agencies and other talent sources
  

•  Serve as the primary point of contact for employee inquiries, concerns, and grievances
  
•  Facilitate conflict resolution and mediate workplace disputes in a fair and timely manner
  
•  Conduct exit interviews and analyze trends to improve employee retention
  
•  Support employee engagement initiatives and contribute to building a positive workplace culture
  
•  Administer and analyze employee engagement surveys, recommending actionable improvements
  

•  Administer the performance review and development framework across the organization
  
•  Train managers on effective performance management practices and coaching techniques
  
•  Monitor performance review completion and quality, ensuring alignment with organizational goals
  
•  Support the development of performance improvement plans where necessary
  
•  Track and report on performance management metrics and trends
  

•  Identify training needs through collaboration with department heads and performance data analysis
  
•  Coordinate and facilitate training programs, workshops and development initiatives
  
•  Manage the annual learning and development calendar and budget
  
•  Evaluate training effectiveness and recommend improvements
  
•  Support career development planning for employees
  

• Maintain accurate and up -to -date employee records in compliance with Kenyan labor laws
  
• Ensure organizational compliance with statutory requirements including NSSF, SHA, and PAYE by supporting the payroll process.
  
• Develop, update and communicate HR policies and procedures
  
• Manage leave administration and maintain attendance records
  

•  Collaborate with finance team on payroll preparation and processing
  
•  Ensure accurate capture of payroll data including new hires, terminations, and changes
  
•  Manage benefits administration and communicate benefits information to employees
  
•  Support annual compensation reviews and provide market benchmarking data
  
•  Address payroll -related queries from employees
  

• Prepare monthly, quarterly, and annual HR reports for management and leadership
  
• Analyze HR metrics and trends to provide insights and recommendations
  
• Maintain HR dashboard with key performance indicators
  
• Support budget planning and monitoring for HR activities
  
• Generate ad -hoc reports as requested by management
  
  

Requirements

•  Minimum 3 -4 years of progressive HR generalist experience
  
•  Bachelor's degree in Human Resource Management or related field
  
•  Professional HR certification (CHRP or equivalent) is a MUST.
  
•  Must be a member of IHRM.
  
•  Minimum of 2+ years of experience in each role you have been in
  
•  Prior experience in a tech industry or fast -paced environment is an advantage
  
•  Thorough understanding of Kenyan Labor Laws, Employment Act, and HR best practices
  
•  Demonstrated experience in full -cycle recruitment and employee relations
  
•  Proficiency in HRIS systems and MS Office Suite
  

• Communication Excellence: Strong written and verbal communication skills with the ability to
  
• interact effectively at all organizational levels
  
• Problem -Solving: Ability to analyze situations, identify issues, and develop practical solutions
  
• Confidentiality: High level of discretion in handling sensitive employee and organizational information
  
• Attention to Detail: Accuracy and thoroughness in documentation, compliance, and data
  
• management
  
• Relationship Building: Strong interpersonal skills to build trust and credibility with employees and
  
• management
  
•  Adaptability: Flexibility to manage multiple priorities and adapt to changing business needs
  
• Skills & Personal Attributes
  
•  Self -motivated with ability to work independently and as part of a team
  
•  Strong organizational and time management skills
  
•  Customer service orientation with a solutions -focused mindset
  
•  Proactive approach to identifying and addressing HR issues
  
•  Proficiency in HR software, databases, and Microsoft Office applications
  
•  Ability to maintain professionalism and objectivity in challenging situations
  
• Commitment to continuous learning and professional development