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Job Description
Job Summary:
The Human Resources Manager is responsible for planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. The HR Manager implements both administrative and strategic functions, and provides recommendations to Practice Administrators, Physicians, and the Executive Director when needed. The HR Manager ensures compliance with federal and state laws and regulations for organizational functions falling within their scope.
Supervisory Responsibilities:
• HR Representative
Pay: 80k-90k depending on experience
Hours: Normal Business Hours
Location: 275 Collier Road Northwest atlanta Georgia 30309
Essential Duties/Responsibilities:
1. Develop and maintain job requirements and job descriptions for all positions.
2. Manage staffing process from recruitment through on-boarding. Maintain a recruiting, testing, and interviewing program; maintain and applicant tracking system and maintain communication with applicants throughout the recruitment cycle. Counsel managers on candidate selection and assist with onboarding where needed.
3. Conduct and analyze exit interviews; facilitate employee terminations and prepare paperwork for separations.
4. Assist with physician recruitment process, as requested.
5. Ensure planning, monitoring, and appraisal of employee work results by helping to design and ensure employee training programs are specific to job requirements.
6. Provide training and make recommendations for management in employee relations functions. Specifically, coaching and disciplining employees, utilizing the progressive discipline policy, and adhering to federal and state laws and regulations in coaching and disciplinary actions.
7. Investigate and report on workplace accidents for insurance carriers.
8. Administer compensation, benefits, and performance management systems, and safety and recreation programs.
9. Conduct organizational payroll, as needed.
10. Manage employee leaves of absence including FMLA, ADA, maternity, and disability leaves.
11. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Hear, mediate, and work to resolve employee grievances.
12. Oversee periodic employee appraisals/work evaluations and ensure they are conducted in a timely and consistent manner.
13. Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
14. Maintain employee benefits programs; recommend benefit programs to management; obtain and evaluate benefit contract bids; oversee ongoing employee education regarding benefit programs.
15. Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements; conduct investigations; maintain records; represent the organization at hearings.
16. Maintain historical human resource records by designing a filing and retrieval system; keep past and current records as required internally and legally.
17. Actively participate in design and implementation of staff training and development programs to meet organizational goals of exceptional customer service and quality patient care.
18. Evaluate and recommend organizational policies and procedures; periodically update Employee Handbook to reflect changes; provide support and monitor for compliance.
19. Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing a strong professional network, and/or participating in professional societies.
20. Maintain strictest confidentiality.
21. Manage organization’s marketing efforts and social media platforms, as applicable.
22. Other duties as assigned.
Required Knowledge/Skills/Abilities:
Knowledge of office policies and procedures to accurately answer questions from employees.
Knowledge of administrative and clerical procedures and systems such as word processing, Microsoft Office, managing files and records, designing forms, and other office procedures and terminology.
Knowledge of principles and processes for providing customer and personal services.
Working knowledge of Federal and State employment laws, and any laws directly applicable to organizational functions.
Skilled in establishing and maintaining effective working relationships with other employees, managers, and physicians.
Skilled in organization, attention to detail, and task prioritization.
Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Skilled in understanding employee needs to provide exceptional customer service.
Skilled in exercising a high degree of initiative, judgement, discretion, and decision-making to achieve organizational objectives.
Skilled in exercising judgement in developing, applying, interpreting, and coordinating departmental policies and procedures.
Ability to maintain confidentiality and professionalism.
Ability to effectively and clearly communicate in writing, over the telephone, and in person with physicians, office staff, and patients.
Ability to work as part of a team and promote a positive work environment.
Ability to listen and understand information and ideas and adjust actions accordingly.
Ability to understand and interpret policies and regulations.
Ability to assume responsibility and exercise authority over assigned work functions.
Ability to organize and integrate organizational priorities and deadlines.
Education and Experience:
• Related Bachelor’s Degree required.
• 3-5 years of human resources management or generalist experience required.
• PHR/SPHR or SHRM-CP/SHRM-SCP preferred.
Physical Requirements:
• Prolonged periods of sitting or standing at a desk and working on a computer in a stationary position. Must be able to remain in a stationary position for a prolonged period.
• Frequently operates a computer and other office machinery, such as a calculator, copy machine, computer printer.
• Must be able to lift up to 25 pounds at times and transport up to 25 pounds at a time short distance.
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